First Interstate Bank,

19750 North Maricopa Road, Maricopa, AZ 85139

"I went in to get a cash advance and the transaction was declined but there merchant put it on a hold pending transaction so now I have to wait until the transaction is expired to get my money back in my account and they said that they can't help me complete the transaction or cancel it so now I am waiting for the transaction to expire when they could have completed it or cancel it stupid don't use this bank boo boo"

"The employees are friendly. When I first opened my account the woman offered me over draft fee protection. So I thought cool. I accepted. She said that if I didn't have enough money in the account they would cover it til I get in the next day or two to take care of it. She said nothing about acurring fees that very same day for not putting the the money in the acct by the end of the business day. So until I caught on to there money maker i was paying big. They wouldn't waive those fees. So until I went in there asking about the fees again someone finally explained the overdraft protection fee to me, (which was different from what the person told me from when i opened my acct.) they would of kept taking more money and bouncing my acct again and again. Then with the switch over to First interstate, i still have not received my new debit card. I went in the bank yesterday and explained that I haven't received it, they told me they were out of cards. I'm very upset about the whole thing. Dissatisfied Customer"

"You open and close at the same hours the rest of us work and you're not open on the weekends. How the hell are any of us to supposed to get the most basic of tasks done at your bank without taking time off? Great Western was atleast open on the weekend."

"Honestly, I love this bank. I love all of the employees. They’re so friendly, knowledgeable and efficient. Once, after leaving there my son asked “Is that girl your friend?” He asked because she was so kind and friendly. He said we were talking like we are friends. Truth be told- it feels like we are! The staff is incredible and I enjoy my trips to the bank because of them."

"Should have wrote a review some time ago. I switched both our personal and corporate accounts to Great Western about a year ago. Everything has gone smoothly. Their website and Android apps are awesome, the staff is great and they don't mess with our money (arbitrary holds on funds, unexpected service fees). The best thing about Great Western is I can manage both my personal and business accounts from the same app."