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Desert Financial Credit Union
5690 West Thunderbird Road, Glendale, Arizona 85306
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About the Desert Financial Credit Union
Desert Financial Credit Union, located at 5690 West Thunderbird Road in Glendale, Arizona, is a trusted financial institution offering a wide range of banking and finance services to its members. With a focus on community involvement and member satisfaction, Desert Financial Credit Union provides competitive rates on loans, savings accounts, and other financial products. Whether you're looking for a checking account, mortgage loan, or investment services, Desert Financial Credit Union is committed to helping you achieve your financial goals. Visit their branch in Glendale today to experience their personalized approach to banking.
Photos of Desert Financial Credit Union
5690 W Thunderbird Rd, Glendale, AZ 85306, United States
Opening hours of Desert Financial Credit Union
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Desert Financial Credit Union
"They're very good at what they do they're always courteous no matter what is you have with your banking or if you just need to pick up money they're there to help you"
"6/7/2023 around 3:50pm. This is a credit union I have banked with for 3 months now and I'm constantly walking in. I went In with a simple request for some money orders. I gave him my card he ran it an my account popped up. He kept trying to insist on me getting a cashier's check and smacked his lips, rolled his eyes, looking disappointed when I kept saying no. This specific Teller named Leonard. Made me feel racially profiled and offended. He starts asking me questions that are clearly on my account with me being an active member I have never been treated or felt this way walking out of the bank. He then asks me for my id that is already visible in the system and proceeds to say I just had to make sure your id matched an that you are who you are and not a twin, do you have a twin sister he asks, I said no he said I was jus kidding. I just need to see it to compare. Him alone makes me not want to continue to bank wit this credit union. He definitely needs to be retrained in his position"
"Every time I go to the location on Thunderbird and 59th I feel like im not wanted by half the staff there I was also just informed they will now be putting a hold on my work check that I get and have gotten every two weeks for years that's also a salary check and the dollar amount hasn't changed either so I have no clue why that is but I now have to ask them every time if I can have all my money and they get to decide if I get it or not"
"Cheryl was absolutely fantastic. She answered any and all question my husband and I had and truly made us feel apart of the family. We will continue to visit her at Desert and strongly recommend anyone to go and schedule with her for your next visit. She went above and beyond and couldn’t have made it a better experience for the both of us. Thank you Cheryl!! "
"I have been a member of this credit union for many years, both business and personal accounts. I cannot say enough great things about this branch and especially the wonderful Alex. I recently had a really contentious event happen to me with someone committing a fraud on a couple of my accounts. I went into the branch and met with Alex and he was efficient caring, and went completely out of his way to make sure that my problem was taken care of. In a fair and balanced manner. I truly believe that a company is only as good as its employees and this employee Alex is a great example of that. Thank you."
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