Charles Schwab
3031 West Frye Road, Chandler, Arizona, United States
About the Charles Schwab
Charles Schwab is a leading finance institution located at 3031 West Frye Road in Chandler, Arizona, United States. With a strong reputation for providing top-notch financial services, Charles Schwab offers a wide range of investment options, retirement planning services, and wealth management solutions to help individuals achieve their financial goals. Whether you are looking to grow your wealth, plan for retirement, or simply manage your finances more effectively, Charles Schwab's team of experienced professionals are dedicated to providing personalized guidance and support every step of the way. Visit Charles Schwab today to learn more about how they can help you secure a brighter financial future.
Photos of Charles Schwab
3031 W Frye Rd Building D, Chandler, AZ 85226, United States
Opening hours of Charles Schwab
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Charles Schwab
"I don't who were people that have visited this location before. After being thoroughly frustrated with my two call-in experiences, I arrived with my Niece whom I had setup a custodial UTMA for. After explaining to Emily (at front, blonde w/ glasses ) she listened intently, resolve the issue we immediately!!! I would/will continue my business with organization based on my interaction here!!!"
"Very professional and helpful. They will take care of you and help you out please be advised this is not a cash bank so bring a check. They helped me get my account set up within 10 min and I am very thankful. I will absolutely be back !!"
"I called this office last week to find out if they had a notary available so I wouldn't drive all the way down there for no reason if they didn't. They wouldn't answer their phone. They have it forwarded to their corporate 800 number so that they don't have to answer. When I spoke to corporate I waited on hold for several minutes while the lady there tried in vain to reach the Chandler office so she could find out if they had a notary on duty. They would not respond to her either. Today I called again and tried all the different extensions, everything was again forwarded to the corporate office. I was driving in the area anyway, so I took the chance and went in the office. Fortunately a guy there was a notary, albeit one with a bad attitude, but I digress. I spoke to the manager and told her the importance of answering their phone. She acted flabbergasted that there would be any reason I should want to talk to the local office rather than being forward to the 800 number and asked me why. I told her to find out something only they would know locally such as if they had a notary on duty. She then told me well the 800 number can ask us that..... Why she thinks I want the number I called to forward me to a different number so the person at the different number can send her a message and wait while she deigns not to reply is a real puzzle to me. I then told her again they just need to answer their phone. She said they are too busy to answer. I looked around the building and pointed out I was the only customer there and she said well right now they aren't busy. So why didn't she answer the phone when I just called her a minute ago? The fact is that the lazy woman who Schwab put in this office as the manager will make any excuse and do anything she can to avoid answering the phone. Then when the customer makes a simple complaint she argues and comes up with all sorts of reasons that she cant do it. If she spent less time arguing and making excuses for her incompetence and more time trying to address customer concerns I'm thinking she would have time to answer the phone AND she might have more customers and corporate would assign her more staff. Although who would want to work for a lazy boss like her? This place has terrible service. I also have money at Fidelity. I call their Chandler office and they always answer the phone. Go there, you will like the service better, the people are nicer to you when you ask for something also. Also they pay a lot more interest for any cash you have in your account, several times more in fact."
"Worst CustomerService I’ve ever received at a Schwab office. Called three hours ago to say I needed to come in and sign a document that Schwab has specifically asked me to sign for compliance reasons on short notice. Was told to email to somebody at this office, who did not respond to email or voicemail. Nobody at the office answers the phone. After 25 years as a Schwab client, this is the first time I am wondering why I do business with this company."
"Beware of the CHAOS! Choose another bank. Have had nothing but problems opening up a Trust account. The paper work sat on a desk for weeks. We had to call to see what's going on. They don't know what they're doing!! Such a bad experience!"
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