Tucson Federal Credit Union El Rio Branch 1740 West Speedway Boulevard, Tucson, AZ 85745

"I'm so happy TFCU is open on Saturdays! They really make my life easier knowing that I can Bank on the weekends. Also love that they're local so as far as cooperation goes. They're right here in town if I ever have a problem!"

"The private sales auto loan process is absolutely not streamlined. You can't apply, get approved then go in to finish. You get approved (applied online). Then we made contact to continue the transaction, would have taken longer if we didn't. Then you can't walk in with the other party with title and registration in hand to continue. You have to submit first, then wait for them to call motor vehicle to find out the cost of registration. If you do auto loans, regardless of type, it should be a no brainier to be able to have this information at your finger tips. If you issue the registration, there shouldn't be a problem with needing to know before hand. Have a client sitting with money, approved loan and documents in hand then jumping through hoops should be a thing."

"Have experienced transphobia twice now from employees. Not a LGBTQ+ safe branch. Edit to add. Branch manager called me before I could go back in and is trying to fix the problem. So hopefully it will be safer now."

"Ridiculously long wait times horrible communication access and generally service that is in decline. I’ve been a member for seven years and I thank my lucky stars for virtual baking from my computer because if it weren’t for that I couldn’t get to my money. I cannot believe how far downhill TFCU has gone it is unbelievable. It’s a strange situation when I can call my credit union three states away and get cheerful service in moments on the phone what has happened over here at TFCU?. Clearly I’m not alone and that’s really sad. This credit union has remained completely locked down and indifferent about customer care truly truly sad."

"I have always had a great experience with TFCU, and this is the best branch that I've had the pleasure of doing business with. I had to sell my vehicle which still had money owed on it. The buyer and I showed up to the location and had everything settled within ten minutes. Highly recommend this convenient branch if you're anywhere in Tucson."