H&R Block 210 West Continental Road, Green Valley, AZ 85622

"03/15/24 dropped my taxes off on Monday received a call on Friday indicating they were ready to be picked up and received an email for the exit survey on how my taxes were prepared and such. Arrived to the location. Waited patiently. The person who's handling my taxes came out. I have no idea what their name was. She's called my name but said she didn't remember doing my taxes. We get back to her office and I mentioned the arthritis in my legs because of the rain and the area and she said oh yes I have arthritis in my wrist from where I punched my baby daddy's brother in the face. She's in began to question me about clearly had not reviewed my taxes at all. I thought they were ready and they were not ready at all and anyway shape or form and I had to return. Why someone could not have emailed me or told me on the phone? I left very upset but I did go back and get my paperwork because I have no confidence in these people and asked for the manager to call me back. Someone claiming to be the manager. I think they said their name was Gus called offered no sympathy towards the situation that I had experienced, which was much more than what I've described above and and he offered no apology. No words to try to ensure that she was competent and then he ended the call. Very unprofessional employee and if this is the type that they hire at h&r block now I will willingly pay more to have my taxes done by a professional elsewhere."

"H&R Block employees made it painless and no stress Great job"

"Awesome work quick and painless, but also thorough! Friendly and flexible tax professionals definitely recommend checking them out first."

"My wife and I went early to file our taxes. Apparently the system had an issue. So we were told we couldn’t finish our taxes that day. This was in January. We were told we would hear something back in two days. So we get a call back basically saying that the system was still having an issue. So we didn’t get to file. Four weeks go by, and no one called us or checked in with us no commutation what so ever. I had to call. Which finally the manger got it filed for us. So the following day we go in to sign it. Only to find out that no one can find our paper work and that it was misplaced somewhere. And we couldn’t sign it that day. About a week goes by before we get to sign. So even more time has flown by. There was no commutation here for us. And this is the first time I’ve had a bad experience with H&R Block. I truly will not go back to this H&R Block. I feel as if we were forgotten. And no one notice, until we decided to call"

"Linda was a great tax pro and literally answered all of our questions without making us feel low or stupid. She answered each question fully and made it really easy to understand each and every step in the process. We will be back for sure next year because of her!"