Chaparral Veterinary Medical Center

"I had an elderly dog that was at the end of his life. I took him to chaparral veterinary medical and the doctor was understanding and gentle putting an end to his suffering"

"I'm so disappointed. Emergency, after hours, my beloved mare lost her foal and retained the placenta. Called, and the afterhours person called me back and was super nice. I told her I was short on finances and would bring her in if it was cheaper. She ran an estimates and recommended farm call and had faith in the on call vet. From the second the on call vet arrived, she made it clear she was not happy to be there and acted like being at my tiny place was beneath her. The vet was unconfident, unfriendly, and on the phone the whole time getting instructions from another vet. Then, she did not want to do what the phone vet recommended. My hubby and I were so frustrated, then she finally did what the phone vet told her to, and the placenta came right out! I get my bill, and it's twice the estimate!!! I'm pretty angry at the disrespect that was shown! This on call vet did absolutely nothing on her own, she was either following our instructions or the instructions from the phone vet the entire time. I'll never use this clinic again."

"Excellent customer service and patient care. Staff is extremely knowledgeable, caring, and shows eagerness to help. My family has trusted this location with small to large animals for many years. I’d assume they may be slightly more than other locations but you truly get what you pay for here."

"Chaparral Veterinary Medical Center is absolutely amazing Yesterday (Saturday) I called in with an emergency colic situation 24 hour stay with treatment Per emergency visits it was $1000 deposit for his stay and his treatment and then they provided me an estimate best and worst I picked him up today… they told me they didn’t use the full deposit and my account is credited for the overage or I can get a refund. (I usually leave my credits on for good luck) I think it’s just absolutely amazing and unbelievable to even find emergency vets that are so honest and ethical and truly in it for the animals and not the greed I would have exhausted every credit card and bank account to save him and I could tell my husband was panicking on the drive out there because he knew that was absolutely a probability Their team has a way of making you feel calm and filling you with hope without playing on your emotions. I will never go anywhere else."

"My mare was losing wt cause unknown. Measured steps of blood work, abdominal ultra sound to rule out sand, etc, both of which were normal except for a tiny bit of sand. Next she stayed overnight and a scope for ulcers was done. Her stomach was full of grade 3-4 ( severe) ulcers. We formulated a treatment plan and she is starting to eat more after 2 weeks. The communication was mutual and clear. I was very pleased."