Swarovski,

7014 East Camelback Road, Scottsdale, AZ 85251

"The manager Tanya is an absolute maniac and I saw her screaming at her employees. She is short tempered and needs to focus on keeping her store organized and clean. Not focusing on her ego as a manager."

"Fantastic service. Adrianna was super helpful with a necklace I couldn’t untangle on my own. Would recommend coming here for her help. She’s the best."

"I was there this morning to purchase a few items for my husband’s birthday. And no one was at the register. I yelled asked for help . But no one came out . A store like that shouldn't be unattended. Js"

"Was waiting for 15 plus minutes for a return….. the customer service was awful as one was free but only wanted to help new people walking in. Very disappointed in the service and believe it needs to be improved as it made me not want to return to come back to spend my money. I will order online moving forward & still waiting to do the return"

"This location has some awful customer service. Not a single “hello”, only dirty looks from the employees. Basically had to beg to grab their attention to help me BUY things I came for, as they were pretty set on ignoring that I was there right in front of them saying, “excuse me?” Like, I’m SORRY for interrupting you so I can give you my money. Employee that was helping me kept walking off to other people in the store. The other one vanished as soon as more people came in. Stood there at the counter WAITING TO PAY for all the stuff, because perhaps I don’t look like I’m a paying customer like the others who were just browsing (and heading towards the exit) were. I love the designs Swarovski makes, I really do, but this store really ruins it for me."