Scottsdale Livestock

"I have bought many things at this store but never again. I bought some bermuda recently that was so bad our horses would not eat it. When I brought it back the clerk ask if I had opened the bail. I said yes, how else would I know that it was not fit to eat. I was told in no uncertain terms that they would not exchange or refund my money. Although They are the most convenient supplier to me I will never go back under any Circumstance. They have the worst attitude of any feed store in our state"

"I’ve been ordering hay delivery from SL for a couple of years now. Once in a blue moon I end up with a crummy batch, and have had zero issue with asking for a swap. The delivery drivers are careful and respectful. I try to prep for delivery by clearing hay storage area of open bales and opening the gate. This morning I woke up very late, jumped out of bed to prep, and to my surprise the delivery had already come and the driver had done all the work for me; thus inspiring me to finally write a review. I know there are plenty of options out there, but I have appreciated the courtesy, consistency, and overall experience I receive here."

"I bought several bags of feed and items and spent about $175. The bag of Safe Choice Mare and Foal was crawling with grain beetles. Per their policy, I brought the bag back the next day with the receipt to exchange and try another. They wouldn't exchange and told me to put it outside and basically hope they died. Really guys? You wouldn't even try to exchange an infested bag of feed according to your own posted return policy? Stupid move, guys. I'll do my best to spend the thousands of dollars on feed annually, elsewhere."

"Scottsdale Livestock has a great selection of chicken food. And they also carry emu food… bonus! The manager Jordan is always helpful. But the guys that load my hay (Shawn, Dylan, and Brandon) are the best part of my trip. They are so personable! If corporate is reading this… my friends and I miss seeing the clever signage. Bring it back! *see pics"

"This is some of the worst alfalfa hay I've ever paid for in my entire 45 years of horses. It has cotton and small branches through out the bales. To make matters worse it is dirty and has mold. It is so nasty that my horses are differing to the grass first. I called the feed store and let them know. I was told that I could only return whole bales as most people would I opened much of the bales hoping things would get better and trying my best to pick out the bad and feed what i could so now i have no "unopened" bales to return. I was also told they were unable to get new hay delivered to me until Wednesday. I asked if anyone else had reported bad hay and she said yes there was cotton reported no mold no branches no dirt. She informed me that the horses would eat around it, I don't know about others bit I have never trusted my horses not to eat ANYTHING. I explained I could not make a trip on my own as I had no one to assist me in unloading the hay. I was then told they would speak with the delivery persons and do there best to take care of me. I was told that I would receive a call back which never happened. Needless to say my experience is horrible customer service and worse yet simply the worst hay ever!"