My Pet Market

"The team members in Pet Market is a great staff!!! I just wanted to share that I always feel welcomed when I come in and they always check in to make sure if I need assistance. One night, I zoomed in the parking lot at 8:59 from getting off of work late , and Alex seen me running towards the door from afar and still let me in to grab what I needed with such patience and a smile! I was soo soo grateful! I’m sure he wanted to go home but he did not rush me at all and my little pup was happy to have his food :) THATS amazing customer service ! I’m excited to see Brooke as the manager now! Such a pleasant personality and always so helpful! You picked a good one! And let’s not forget Kat! Very kind and always inviting ! Just met Zachary as well and a shining smile to add to the team! Thank you all for being you !"

"Pricing! For a family owned store, you should be competitive with pricing and not screwing over your local customers. A dog toy I have been looking at was $40 at your store but $18 every where else. I get its a rough time, but to double the price is insane. I guess it's just business, but I personally could not sleep at night knowing I'm screwing over my customers. And this isn't just one toy it's many things I personally know the pricing and saw in your store. I will never be back and support a business like this. You should feel ashamed. For everyone else that shops here!! always price check!!"

"This is a cute and friendly shop. They have a good selection of products and a very clean store. Staff are friendly and helpful. We will shop here for one-offs as it's very close to home, however as others have mentioned the pricing is not financially sustainable for us to shop here for all our needs. One package of specific treats we buy was 22 dollars here vs 12 dollars at other stores. The dog wash looks interesting and we might also pursue that to support them. Totally understand it's a hard market for local businesses vs the big chain stores and would like to support this store. Maybe there are other unique things they could pursue like the dog wash station to set themselves apart from other shops."

"No one was at the front desk when I walked in cause staff was chatting with someone at the back. There was no eye contact. When I stood there waiting for the conversation to be over for some help, the staff continued chatting with another guest about something not about pets. I know returning guests is essential, and there is a lack of employees everywhere. However, the staff could give me eye contact or smile and let me know she would help me out later. Just leaving a new guest to wait without even eye contact is rude. A lot of things inside, most of them are about dogs. Price is strange. Instinct Dry Cat Food 5 LB usually is $20 to $30, and here it is $36. I do not recommend this place to anyone cause of the experience. Hope they could do better next time."

"Stop shopping at the big chain stores. You need to come here for your pet supplies. They have a huge variety of pet food, treats, and toys. The store is large and clean. It’s well organized and easy to maneuver. The staff is helpful and congenial. This place has personality plus. They also have everything your pet might need."