PetSmart 1949 East Camelback Road, Phoenix, AZ 85016

"I took my dog here and they requested I come back to pick him up because he was being too feisty. Once I got there, associate Alessia told me that he was too aggressive and they were unable to perform any services. Dexter is a Shih Tzu. I put him in the car and realized his eye was bloodshot red. I started panicking because I did not drop him off this way. I rushed him to the Vet and they advised me that a blood vessel popped in his eye, could have been from someone holding him too tight or him being hit in the face with a large object. I am livid and frustrated, I have never had this experience before and it is terrifying to know that I left him in the hands of Pet Smart groomers (specifically Alessia) and this was the outcome. I will not be returning ever."

"THE WOMEN GROOMER CUT BOTH FRONT PAWS OF MY DOG AND DIDNT EVEN APOLOGIZE THEN SHE DENIED DOING IT AWFUL PEOPLE THAT DONT CARE ABOUT THE ANIMALS DO NOT GO HERE"

"My dog and I love this store. She loves all of the attention that she gets from the patrons and the employees. Not to mention all of the goodies that she gets there."

"Great store, I went there to get a new heating bulb for my tortoise but was unsure of what type to get, the staff was very knowledgeable and helpful. I even found out that you can volunteer to help with the cats and some other animals. Great experience."

"Im here almost everyday for my plethora of pets. Im so thankful the staff are so kind and knowledgeable it feels like family. Great prices, customer service and clean environment. Cant ask for bette"