JGM Handy Services

"I hired Joey to install doors and baseboards at a new construction job site. He did great at installing the doors. I had Joey measure the doors and the baseboard to ensure he had everything he needed. There was a bathroom door that he said was the wrong size and that he couldn't install. However, I was able to hire someone else to install this exact door. When it came to the baseboards, you could tell he was not experienced in this area. He is unable to make cuts for inner corners and instead smashed the two pieces of baseboards together and had them overlap each other. When I asked him to correct this, he refused to do so and said that is how baseboards are installed and he’s never had an issue or complaint with the way he installs baseboards. I asked him if he could make 45 degree cuts and he explained you only do this on outer corners and not inner corners. He said he can go out and caulk them but that I would need to wait till the end of November which is 1.5 months out. And blamed it on “bad communication” because I didn’t explain that I wanted the baseboards installed the “other” way and “this is how it got done”.I have never seen baseboards installed so poorly and never expected that there was a way where you smash and overlap baseboards. I also brought up how the door trim is pulling away from the wall and he explained that it’s because the door trim is not painted. I also brought up how there were small pieces of baseboards missing near the doors. After the back and forth and repeatedly asking if he could go back and fix it he said he didn’t feel comfortable because I would “have a problem” with whatever he did. This was after I paid him $5,000+. Subsequently, I made five refund requests, all of which went unanswered as Joey seemed to have vanished. It's important to note that I sought a refund of only half the total amount, as I intended to use the funds to hire a more skilled professional capable of performing proper mitered corner installations. This entire experience is regrettable, reflecting poorly on Joey's integrity and work ethic. It is an unfortunate instance of a contractor failing to take pride in their work and refusing to collaborate in a timely manner to address issues. All the attached pictures depict the results of his work, which he deemed "completed.""