Shark Reef

"Very helpfull, needed some fittings for my bulkheads, they had them in stock and a decent price! Highly recommended!!"

"I love going to shark reef. Honestly I find excuses to go there on a regular basis. The employees are all very knowledgeable about any of your aquarium needs and a lot of their product is better priced than other big box pet stores. Their fish are typically a bit more expensive than the big box stores but I have never had any issues with disease or dying fish from this store and they tend to have much more exotic fish. I love spending my money here to get water for my water changes and getting quality fish that have been well taken care of all whilst supporting a local business. If you have any form of aquarium you should stop in and see what they have"

"Buyer beware! This business has no concept of customer service. I bought 1 freshwater fish and 2 assassin snails. When I got home and acclimated both to an established tank, I realized that the snails were actually empty shells and less than 24 hours later, the fish was in labored breathing on the bottom of the tank. Upon returning to the business the next day to explain the situation and return the empty shells, I was given the assurance that the snails would be replaced on the next order and two additional snails added for having to make three 45 minute round trips for the purchase. I asked the employee helping me to document the agreement on the receipt and sign his name. The snails were not provided on the next order. I was told that the agreement to provide 2 additional snails would not be honored. All this after being told by Caleb and the employee, who declined to provide his name, that they would take care of me multiple times. I found out the unnamed employee, a short, sandy blond haired young man wearing a tee-shirt, shorts and flip-flops, signed someone else's name to the receipt rather than his own after I asked specifically for his name in case there was a problem. I finally simply asked for a refund and again was denied. I prefer to support local small businesses, but find it increasing difficult not to turn to on-line vendors when customer service such as this is so pathetic. Unfortunately, I'll chalk this up to experience and consider myself lucky that the financial impact was minimal. At retail, the cost to keep my business was $8. I'll be shopping elsewhere going forward!"

"We love Capitan Rob and the guys from Shark Reef in Tucson. Good people, great prices and fantastic customer service. What's not to love! - Keep up the good work guys. It's fun to watch your business grow. - Chris from Discount Aquarium Fish and Reef in Tempe"