North Valley Emergency Physical 5555 West Thunderbird Road, Glendale, AZ 85306

"If I could give no stars I would. I just got delinquent notice as well threatening collections. It’s called balance billing and it’s illegal on every level. Contact me if any of you wanna start suit. I just forwarded all of this to Aetna. They are going to learn. Banner paid out 18 million in settlements as well as much more for this. It’s just the beginning. Tired of spending my time and resources on a company with terrible track record. They are actually trying to change the location of where I was seen to collect. Like I don’t keep records. Game on."

"this place is predatory, unethical, and borderline a scam. I have been harassed by collectors for over a year now because of the deceitful practices between North Valley Emergency Specialists and Banner Thunderbird ER. to be clear - i had contacted Banner and paid out ALL of my bills (double and triple checked) only to be hit months later with a collections letter (they use Bureau of Medical Economics) because of these f*ckers. no bill, no contact from them prior. now that it's in collections it's conveniently impossible for me to contest. how would i have contacted them to pay out any outstanding balances if i didn't even know i was treated by one of their doctors in the ER? this is the second time this happened to me at Banner (you sign away your right to see doctors within your insurance when you sign in; literally taking advantage of people who are just seeking emergency care) and my credit is screwed because of them. next time i think i'm very ill or dying i'll just stick it out and hope i don't die i guess!! I am a college student who is orphaned so in all seriousness - F*CK YOU NORTH VALLEY. you're all jokes and sad excuses of "medical professionals""

"I never received an invoice but I did receive a collections notice. I called them to request a invoice with the details of the charges. They told me that they could not send it to me because it went to collections. So I called the collections company that I received the letter from and they said they couldn't tell me what the charge was for but that they could request the information from North Valley. I just received the "statement" and I noticed that the balance was way higher. Then I noticed it lists someone else as a patient and a completely different address then mine. What a joke!"

"This place is unethical. I visited Thunderbird Banner E.R. 6 months ago. Balance billing is their preferred business tactic. When my insurance company tried to communicate and negotiate the bill, North Valley Emergency Specialists ignored them and sent me to collections."

"Never had a bill from them, a year later I got a collection hit on my credit report for 340 dollars. Called the Hospital and they told me I was clear and in good standing. They sent nothing to collections. FRAUD"