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Devereux Advanced Behavioral Health Arizona
11024 North 28th Drive, Phoenix, Arizona 85029
About the Devereux Advanced Behavioral Health Arizona
Devereux Advanced Behavioral Health Arizona is a leading institution in Phoenix, Arizona, dedicated to providing advanced behavioral health services. Located at 11024 North 28th Drive, this facility offers comprehensive and specialized care for individuals with behavioral and emotional challenges. With a team of highly trained professionals, Devereux Advanced Behavioral Health Arizona is committed to promoting wellness and improving the quality of life for those in need. Whether it be through therapy, counseling, or other evidence-based interventions, this institution strives to support individuals in reaching their full potential and achieving optimal mental health.
Reviews of Devereux Advanced Behavioral Health Arizona
"This is the worst non-profit I ever worked in my life. If you are a mental health professional I advice to not apply for any position. I regretfully worked for them for almost a year and I ended up leaving the company since I received awful treatment, discrimination, harassment not only from colleagues, program director (outpatient) but also from HR. Worst working experience of my life. And if you are a citizen in need of mental health treatment DO NOT look for services with these people. Go and look somewhere else, anywhere but here I assure you, you will find better services and be taken care of. Do not work or look for services in Devereux Advanced Behavioral Health."
"Never helped at all prison for kids"
"I would give ZERO stars if I could. I would absolutely NEVER recommend this practice based on the office staff. The issue is not with the providers. Sadly, poor, disorganized office staff can really, really ruin an experience. One of my children has gone to Devereux since 2019, so we have a long standing relationship with them. It has come to the point where I can no longer be patient with or compassionate towards their lacking. They have been doing business for long enough that they should have figured things out by now. At first, when we went to their Mesa location they were clearly understaffed, but it was fine. However, with the closing of the Mesa office, things haver really gone downhill. In short, is difficult to make appointments with them and they will cancel your appointment without notice. Their billing is disorganized and the patients are blamed for the lacking of the business. Lack of taking responsibility is a gaslighting tool and in a company that masquerades as behavioral health, they should be aware of this and better about taking responsibility. You have to communicate with them on a level that is not fair to expect of a normal, working human, let alone one with a family member who needs behavioral healthcare. The nitty gritty of my frustrations come down to two incidences that ultimately set the stage for this review. We were charged for appointments that did not happen in 2020 (due to the office being closed due to the pandemic-did we really have to cancel appointments when their office was closed?). We had an appointment scheduled a couple of months out and made family travel plans around it. They canceled this appointment and I am beyond upset about it. This canceled appointment is the straw that broke the camel's back for me. Making doctor appointments is difficult enough, driving an hour for doctor appointments and figuring out how to fit that in a schedule when you care for 7 other humans is difficult. Having to deal with an incompetent, money grubbing office staff is more than anyone should have to do. The bill in question has been paid, though I still feel we have been dishonestly charged and I am done. I have a deep amount of compassion for the medical profession. They, like the rest of the world have experienced a great amount of trauma over the past few years. My sister is a physician's assistant, my brother is a doctor, I am related to several other medical professionals. It is not an easy world. However, based on my experiences, I cannot in good faith recommend this practice. This is a real bummer as my child needs care, but the hoops we have to jump through only increase their anxiety and make the issues worse. I will not be taking any of my family members back, unless I have a confirmation that things have changed dramatically AND I cannot in good faith recommend it as a safe place for any other person looking for behavioral healthcare. Find a different practice. It is worth the headache."
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