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Midtown Endocrine Associates
2200 North 3rd Street, Phoenix, Arizona 85004
About the Midtown Endocrine Associates
Midtown Endocrine Associates is a leading medical institution located at 2200 North 3rd Street in Phoenix, Arizona. Our team of healthcare providers specialize in providing personalized and comprehensive endocrine care to our patients. Whether you are dealing with diabetes, thyroid disorders, or hormonal imbalances, our experienced doctors are here to help.
To schedule an appointment, simply call 602-258-9955. We accept most major health insurance plans, including Medicare, to ensure that our services are accessible to all. Our priority is to provide top-notch medical care and support to our patients, so you can trust that you are in good hands at Midtown Endocrine Associates.
Photos of Midtown Endocrine Associates
2200 N 3rd St Ac, Phoenix, AZ 85004, United States
Opening hours of Midtown Endocrine Associates
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Midtown Endocrine Associates
"I'm an existing patient here, but have been told because they have no openings in the next 3 months, I would become a "new patient," and the doctor isn't accepting new patients. No waitlist either but I can "call periodically to see if anyone cancels." Not fun to be abandoned by your doctor."
"First, they cancel my appointment 5 minutes before I even talk to a dr or NP, and then they charge my credit card for a co-pay anyway! Then I try calling to get them to refund the payment - 5 phone calls to billing and the front office, plus emails. No response. I would never refer anyone to this office if this is their service for new patients. Update- I received my refund promptly after submitting this review. Thanks Kristan!"
"The doctors are lovely but calling the front desk is like playing roulette. One lady is super nice (Kristen), puts you on hold only for a few minutes, and gets you on your way. The other lady -- as many have mentioned below -- is extremely rude, puts you on hold indefinitely, and never helps you. In the rare instance you do talk to the rude lady, she doesn't want to help you do anything, let alone book an appointment. I feel sad for the nice lady who is carrying this office and doing all of the work - she should honestly get a promotion and/or a new teammate at the front desk. I've never had a front office be so hard to reach. I'll return to this review with a name shortly if the rude lady ever picks up the phone. P.s. I called using one of my other phone numbers and was helped immediately by the nice lady. My phone, however, is still on hold going on 38 minutes."
"Dr. Bailey is great, but the office staff and lab is terrible. I had an appointment back in June and my symptoms were never asked of by the NP. My thyroid symptoms were insane. I call back and tell them this, so they scheduled me another appointment to come in, and I was told twice at no charge. I then get a notice in the mail for not paying a co-pay. When I called, they told me not to worry about it. This was in August. Now it's December and I get another phone call saying they've mailed me 3 times (I've gotten 1) and wondering why I'm not paying. After telling the lady on the phone what happened and that I was told 3 times not to worry about it, she asks who I spoke to. Lady, that was months ago, like I really remember. She said she would put a note on my file and ask the office manager. So likely I'll get another call asking for money, yet I cant seem to get a call back about the medication they have me on while I'm pregnant and it's urgent. They cant seem to take notes properly or perfectly communicate with their doctors and other staff members. This group of people is an absolute nightmare and I hope the doctors understand that they will lose business because of them."
"I was recommended to this office to see Dr Laura Knecht and it was the best thing I have done. I truly wish I had seen her years ago. The staff is friendly, but can be hard to get someone on the phone at times. There have been a couple of times that lab orders were supposed to be put in the Labcorp system rather than Sonora Quest and weren't which was frustrating and there has been a glitch or two reference prescription orders being sent to pharmacy, but the issues are generally resolved in a timely manner. They have an in house lab which is fantastic. Would definitely recommend."
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