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Westside Internal Medicine
13921 West Grand Avenue, Surprise, Arizona 85374
About the Westside Internal Medicine
Westside Internal Medicine is a premier healthcare institution located at 13921 West Grand Avenue in Surprise, Arizona. Our dedicated team of doctors specializes in providing comprehensive medical care for patients of all ages. From routine check-ups to managing chronic conditions, we are committed to promoting the health and well-being of our community. Visit us today and experience the personalized care and expertise that sets Westside Internal Medicine apart.
Photos of Westside Internal Medicine
13921 W Grand Ave UNIT 502, Surprise, AZ 85374, United States
Opening hours of Westside Internal Medicine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Westside Internal Medicine
"⚠️ WARNING DO NOT GO HERE ⚠️ Let me start off by saying this place has ZERO regards for their patients. They are quick to bill the insurance for 6 months but still having zero idea what’s wrong with me. Making the patient feel like it’s their fault for not knowing the underlining cause when trying to advocate for themselves. In the doctor’s words “Must be having some type of placebo effect.” Instead of looking further into this he Argued with me about what else I could do to see what’s going on. In his own words “You didn’t make an appointment this is free help. I’m late to my next appointment so?” I’ve been to the emergency room for this same issue multiple times . Paperwork stating they do see an issue / inflammation & Contact my primary care doctor. My health has only declined with this facility & the lack of care. Only recently after begging the office manager to look into this. The doctor starts listening because now he’s upset that I made a complaint. I’ve been going to this facility for this directed problem start of March 2022 its now January 2024.. They are quick to turn around and make you feel like you’re the issue if they can’t figure out the underlining cause for your visit. When trying to advocate for myself I’ve had the doctor personally try to argue with me in front of my wife because he has zero clue what’s wrong. As the doctor gets upset because I’m confused asking questions and what’s the next step for a health plan. Very quick to pass it off to the next person that has zero clue about my health. Also spoke with the office manager due to the referral department messing up not sending my referrals to the right place & leaving multiple voicemails even having my wife call in. Zero response within 48hrs , so I personally walked in to speak with the manager. Even when the manager called went straight to voicemail. Being said I’m going multiple days without the referrals while the place I needed the referrals for getting booked out farther & farther . Seemed like she cared for the patient's health face to face but when I call in to express my concerns it’s clearly not as important as it was when we had spoke face to face. This place needs to be audited because when asking for all of the visits my insurance has paid for they cannot provide it to me. The manager put on notice November 1st 9:46am needed all information. On 12/11/23 Manager could not provide information ONCE AGAIN due to being “Short Staffed”. ***RED FLAG*** I have been going to west side internal medicine for multiple years now without any solution or resolution. Yet the insurance has been billed each time without question. **UPDATE** 1/3/24 After visiting an emergency room Dr recommended getting an MRI for Scoliosis which went undiagnosed in my Primary Care Doctors facility for multiple years. After writing this review they have illegally retaliated towards my care & have refused to see me for an authorization of an MRI . Not once but TWICE NOW pushing my care back again making my health decline in their care. As they are still my PCP until I change to a new doctor. This place is completely UNPROFESSIONAL. VERY ILLEGAL & I will be reporting them to the STATE for the lack of care & regard to their patients. Due to them being PRIVATELY OWNED, I have to reach out to the state about their privately owned license. Luckily I have time to do so. YIKES"
"Advertising that Fauntily Skaggs is a provider here but turns out she hasn’t been with the company for FOUR months! Update your website to reflect what’s correct."
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