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Ina family medicine
1631 West Ina Road, Tucson, Arizona, United States
About the Ina family medicine
Ina Family Medicine is a leading healthcare institution located at 1631 West Ina Road in Tucson, Arizona. Our dedicated team of healthcare professionals specializes in providing comprehensive family medicine services to patients of all ages. From routine check-ups to managing chronic conditions, we are committed to delivering personalized and compassionate care to every individual that walks through our doors. With a focus on preventive care and wellness, we strive to empower our patients to lead healthier lives. Visit us at Ina Family Medicine and experience the highest quality of healthcare in a warm and welcoming environment.
Reviews of Ina family medicine
"I'd rather have a 5th grader in charge of my wellness. They would forget less. If, you end up stuck with this place, I highly recommend constantly following up and calling to verify EVERYTHING on a daily basis!"
"Dr. McNichols dropped me as a patient, suddenly and without warning. I received a letter stating I was habitually a no show or cancelling appointments. I have never been a no-show and I explained this to his Medical Assistant Amber. I was then told that I was a no show for an appointment today but I actually used the automated service to reschedule an appointment but hadn't called the office yet. Then I was told that I had a cancellation in Aug of last year. The worst part of all of this is the office had absolutely no desire to try to help me solve the problem, to find out where the disconnect was. Amber was behaving like I had done something very wrong but was unable to tell me exactly what. I tried to find out what I was supposed to do about my medications, and her response was that they could continue with a 35 day urgent medication process, but anything after that would have to be approved by the Office Mgr. As a patient at Ina Family Medicine I have had many times that I was left in the waiting room or in a patient room for over 30 mins. way past my appointment time. I have had the office cancel my appointments due to Dr. McNichols being sick, and once I was 8 mins late due to writing my appointment time incorrectly, and was actually sent home without any consideration for my time or expense to drive 45 mins to the office. To say that I am astonished, hurt, confused and feeling like this office has no concern about their patients, is only half of what I am feeling. I don't understand what happened. I don't understand why I was treated with so little compassion and if someone had at least tried to help me understand why the treatment was so harsh, I could have departed with a little bit of my dignity intact. I would not recommend this office. I hate to say that, because I did like Dr. McNichols as a physician, but the policies and staff are leaving me wanting."
"Today's appointment was canceled on me due to a staff's illness ( The Doc ). No problem. The issue is, I was kicked down the calendar 2 months! I've been a patient for a number of years. I asked the scheduler what does a person do if you are really ill. No answer. I'm thinking your S.O.L."
"Although I like the doctor, front desk is very rude, after waiting on my appointment for weeks, you are told to show up 15 minutes prior, to your appointment, with at least 2 reminders for you to be on time via text and email, i show up on time to be told the appointment is at least 45 minutes behind, front desk could care less, patient care starts at the front with a little respect , she then asks well do you want to reschedule? No I would have liked a little heads up on the length of time I will be waiting , the running late isn’t the problem, you can text and call to keep you on track , wish the time respect could be returned!"
"I have always appreciated Dr. Hanna's kind, thoughtful and thorough approach to my health care. He takes the time to actually "see" me as a person...not just a name on a busy schedule. Because of that, his schedule gets backed up. Knowing that I'll get the good care I want and deserve, I'm willing to be patient when he's running behind. Also, he's respectful of my desires for a "less is more" approach to prescription medicines and interventions. As an alternative healthcare provider myself (acupuncture) I appreciate his respect around these issues. But, when interventions are needed, the staff is quick to get messages and details to him, so appropriate action can be taken. I've also seen Nurse Practitioner Stephanie, and her thoughtful and caring approach equals Dr. Hanna's. The front staff is pleasant--even the face of constantly ringing phones. I also appreciate that this practice requires masks in the office to keep everyone safe. Quality care all around."
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