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About the MIND 24-7
MIND 24-7 in Mesa, Arizona, is a walk-in urgent mental health care facility for adults and children, open 24 hours a day, seven days a week. Located at 1138 South Higley Road, the institution offers immediate care for individuals in need of mental health support. Whether someone is experiencing a crisis or simply seeking assistance for mental health concerns, they can walk in without an appointment and see a mental health clinician the same day.
The facility has separate entrances for youth and adults, ensuring a comfortable environment for all patients. Services provided include emergency care for those at risk, ongoing counseling for up to 90 days, and personalized treatment plans developed by experienced therapists and psychiatrists.
MIND 24-7 aims to remove barriers to mental health care by accepting various insurance plans, including AHCCCS (Medicaid). The team is dedicated to helping individuals find the best solution for their mental health needs, whether it involves medication, counseling, or referrals to other providers.
With a focus on providing immediate care and support, MIND 24-7 is committed to helping individuals get back to their daily lives with the necessary tools and resources for mental wellness.
Reviews of MIND 24-7
"Claims everything is voluntary, came in during crisis hoping to talk with a counselor and was instead told to stay for a 24-hour hold or they would petition me if I attempted to leave. doesn’t sound very “voluntary”, right? No support was given during the hold, no therapist or counselors. I was only checked in with once until my discharge. Workers lied to my boyfriend when he asked about how i was doing, and claimed they had given me medication for a headache and that i was doing much better. None of this happened and there were no checkups. Not to mention, i could hear nurses making fun of and laughing at other patients in the ward. Took the worst night of my life and made it 100x worse. DO NOT COME HERE FOR SUPPORT"
"So impressed with this place. Came here for my adult son who has schizophrenia and just moved here, but forgot his meds in Idaho. The doctor took over an hour with us and was such a good listener, very knowledgeable, and could tell she really cared (her name was Jane). She took time to learn about my son and went through pros and cons of medication options. Then they had someone come in to set him up for therapy and community resource options (Chris)…. He was also so caring and helpful. They both spoke to my son like he was a real person and made sure he understood things and complimented him. My son left there feeling more hopeful and like he mattered. So cool. The people at front desk were also so kind. The place was clean, well-organized, and professional. Before coming here we went to a different place where we waited for 3 hours just to be told there were no doctors available. Ugh. This place was a night and day difference. Thank you to the owners who obviously made it a point to hire caring, knowledgeable people and up the bar for our community’s mental health needs!"
"When we were able to talk to people I felt like they did a good job, but it was extremely apparent that they were overworked and understaff. I was helping an adult friend and we were locked in our room for 4 hours and could not get out of the building just because we had to wait that one for someone to interview my friend. And when they came in they were very knowledgeable and professional. However, they kept cutting off my friend when he was explaining things and expediting the conversational along so that way they could get out to the next patient as soon as possible. It took an additional hour and a half to be let out after we were excused to leave because the security guard had other tasks to do and couldn't let us out. Although I do believe that ultimately the plan that they helped create with my friend was beneficial. ... Also, the lobby was playing a really stressful action movie which felt very inappropriate for the state of mind of the people needing help in that waiting room."
"I am new to Arizona and I was referred here for some increasing concerns with my daughter. This type of practice and their services are needed everywhere. In Rhode Island where I am from there are only two option for your child’s behavior and mental health. You wait months and months to get an appointment with a limited available provider OR you have to go to the emergency room. And if you are already managing concerning behaviors that wait is torture. - I couldn’t be more appreciative for this facility. I didn’t wait any longer than I imagined. The staff on duty were all happy and helpful. We saw Paula who took her time gathering information and asked questions to get the best assessment and recommendations. She explained her recommendations and thoughts without rushing. I felt such a relief of the intense anxiety I had re: my daughter and her well being. It is not possible to magically fix these types of concerns but it definitely gave me peace knowing what might me the cause of these worsening behaviors and having a plan of action in place made me feel confident that we are optimistic and happy we are not wasting time. We could immediately begin the steps to her treatment and move forward. This model is an amazing option that needs to expand into every area of the US so more families have this tool when in a crisis. I also feel amazing knowing if for any reason her situation worsens despite our efforts, I will be able to bring her somewhere that will guide us both through the problem."
"Paramedics dumped me at the doorstep and once they opened the door the first the worker asked me if I want to be there cause it’s voluntary. No hello, or what brings you here, or these are the services we offer. He looked extremely annoyed I was there and could tell he just wanted me to leave, he gave me a pair of scrubs since I was covered in blood and led me out through the front lobby door in the cold early morning I didn’t even have shoes. This place is sick, if you are in a crisis you are better off avoiding this place unless you want to be traumatized more, reading the reviews I don’t think I’m alone. I’m sure a few laws were broken in my experience, imagine if I would’ve stayed, who knows what else goes on here"
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