GameStop 1197 West Irvington Road, Tucson, AZ 85714

"Check your used games before you leave this place. I bought my son Spider-Man 2 got home packed it up and forgot about it because it was a Christmas gift. When my son actually got to open it it was NOT Spider-Man 2 it was the Miles Morales Spider-Man game. Really threw off my sons Christmas and had him feeling like we got ripped off I then had to come in pay extra money to buy the game again this time new and unopened"

"GameStop - On 22 December 2023, at 7:59PM I purchased a PS5 COD MWIII Bundle Slim Ed from GameStop Westpoint Crossing (1197 W Irvington Rd). Receipt in hand. PS5 has been unopened. In 24 hours, we decided to exchange it for a Nitendo Switch (smaller controller size would be better for our 4 yo son). I went to another GameStop closer to my house (9525 E Old Spanish Trail #117, Tucson, AZ 85748) to return it for a Nintendo Switch. This GameStop notice the SN from my receipt and the PS5 SN is completely different. I’m on camera buying it, this PS5 is unopened. Current store calling the selling store, they have no record of this PS5 in box (after checking the log books). I will be going back to the selling store to talk to the manager. This has literally ruined my Christmas with my family in more ways to explain."

"I went into GameStop looking for a specific game. Alex was the associate at the time. He is amazing, very friendly, very fast, and very knowledgeable. I wanted to buy the game, and he was able to help with the edition I should purchase. I will definitely be back."

"We went into GameStop today around 2:30pm and we can’t say enough how appreciative we were of the employee working then. I didn’t want to put his name on the review for obvious reasons but he was super awesome to help us with a Gotcha machine fix, helped resolve a disc issue quickly, and was just overall super friendly and courteous! Thank you again for all your help!"

"Came at 950pm for Robucks card and there was a sign that she left at 745 and would be back in 15 min... the girl was at Five Below and a we waited not knowing she was the employee, she waited, hung outside until we got in the car, she proceeded to take out her key, hurried I side and locked the door immediately with all 5 minutes left... I knocked on the door and she just ignored me... horrible irresponsible people working there... I was just there for 2 $50 Robucks cards... she went shopping the last 15 minutes and still locked 5 minutes early."