The UPS Store 6929 Hayden Road, Scottsdale, AZ 85250

"If you're shipping UPS from this UPS Store, I recommend your box is taped and ready to go. They won't give you a piece of tape. They want to charge you $5.00 to put on a piece of tape. Go somewhere else like Staples, they will help with a smile instead of begging hand like this store."

"I highly recommend store # 2650. Tommy and Max were so friendly and helpful. I accidentally left behind my wallet and they researched ,found my email and left a message that they had it. It renews my faith in people."

"I’ve been here twice to get my signature notarized, I will never go to a bank again. It honestly takes longer to get a soda out of a vending machine than it does to get your signature notarized here. Totally recommend."

"I went to this UPS store in order to mail some legal documents that I had and that needed to reach their destination relatively quickly. The person helping me was a very friendly older gentleman and suggested that I send it priority mail USPS because that was the cheaper and faster way to go. Fast forward to this week and my package has yet to be delivered. After following up with USPS on getting a refund for late delivery, I was informed that I was significantly overcharged for the service and that I should follow up with the UPS store. I called the store and spoke with a young gentleman who explained that they double the prices that USPS charges in order to “make money”! While I understand, a little bit of a service fee or mark up, doubling seems a bit excessive. When I asked why I wasn’t told that they charged double what I could pay at the post office, the gentleman explained that some employees do some don’t, but it’s not required. He didn’t seem to care too much that I found their practice to be very deceptive. Needless to say, I will never use this location again, and I don’t recommend anybody else using it because who knows where else they will attempt to “make money” and basically rip off their customers. UPDATE owner called after I sent email and apologized for treatment on phone call by employee and also explained their pricing. Offered to refund the difference in pricing from usps."

"Been using this UPS location for 10ish years. I’ve always had a great experience. I see some of the comments about how expensive some services like shredding are but honestly, they compare pretty well with others who use Iron Mountain security services, which I believe is an official partner with UPS. Anyway, I’ve used so many of their services over the years and I appreciate their willingness to help when/where needed. Thank you!"