Assurance Relocation Systems LLC

"Had a great experience with these guys! Troy Emerson is a stud. Hauled a bunch of equipment across the country on a last minute notice. Very friendly and efficient."

"Between October through January Assurance moved my household an stored items. I have to say that these are the best reliable movers I have ever dealt with. I thank them for answering all of my questions and always being available. Thanks to Assurance, I highly recommend them!"

"Assurance movers are the real deal. Don’t waste money on cheap & non professional movers. Assurance was the best movers I’ve ever used . All my furniture & fragile items were delivered in pristine condition. The crew were super easy to work with, & were very accommodating, especially Jason who went above & beyond to make my move super easy, no stress !! They stored my furniture etc for 3 days, then delivered everything on time. They followed up after the move to make sure everything was went as expected. 5 stars !!!! Patricia in Scottsdale"

"Assurance Relocation was a pleasure to work with. The crew was hard working, experienced, polite. Lynn and Troy must have called 8-10 times to make sure that all was in order. They seemed to take care of our moving experience as though we were their only customers. Although I found that many trucks and crews working simultaneously, but they made my wife and I feel we were their most important customer. I rarely do a testimonial like this , but I would highly recommend them. Tom M."

"I will start by saying that I almost never submit reviews for anything but this has been the worst experience I think I have ever had with a company of any kind so I felt I needed to let others know not to make the same mistake I made a huge mistake hiring this company to move some large items from one house to another. I called to schedule and I asked if they could handle moving 2 gun safes, a hot tub, and a large display sign and if they had the proper equipment. I was told no problem they do it all the time. Troy said they had safe dollies and a hot tub dolly. That was what I needed, so I hired them. Biggest mistake ever. Here is everything that was wrong. When they moved all of my items they had none of the proper equipment. Just a regular dolly and a pry bar to lift heavier things. They did not wrap or cover anything. They moved my hot tub using a pallet jack and nothing else. They scraped the side of my house and the hot tub. When they flipped it on its side to load it, the side panels all popped out. All the corners of the hot tub are now damaged. It was barely a year old. I have not hooked it up yet as I am waiting for a pad to be and don't have the electric ready so I do not know if there is more damage to the plumbing inside as well. The gun safes weren't wrapped and they did not use a safe dolly as stated. Once in the truck, they tied them up against the rails. Whatever was on the rails had scraped and rubbed off on the front of my safe and it will not come off. It ruined the finish. At the new house, the truck driver hit my house with the liftgate of the truck and put a gouge in the wall! When they were moving the display sign into my garage they repeatedly hit the trimming, broke the corner of the sign and damaged the trim around my garage door. I told them to just leave it outside and my brother and I would take care of it because I did not want them damaging anything else. During the entire move the movers were arguing with each other and not very professional. On top of all of that I ended up helping them move almost everything because it was too heavy and awkward for them they did not work together very well. It seemed like no one was in charge or organizing it. Plus I wanted to try and prevent further damages to my items. I called and talked to the owners about my concerns and the damages as things were getting moved. I told them I probably would have been better off just hiring a spa mover and a safe mover and paying more money so that my stuff would not be damaged but I thought they could handle it. After it was done I called as well and was told by Lynn that they would send out somebody to inspect the damages and start a claim but I have gotten nothing but the runaround from them since. I have called and emailed multiple times and I'm always told that she had started the claim and someone will be out "next week". It has been over 2 months and I feel they have just blown me off now. They no longer answer my phone calls or return my emails or phone messages. I can't believe I paid money to have all of my things damaged. I have filed a claim with the Better Business Bureau and am thinking of talking to my own lawyer to take them to small claims court if necessary. Please save yourself the headache and do not hire these people."