Cool Box Portable Storage 5901 South Belvedere Avenue, Tucson, AZ 85706

"It’s a shame they’re going out of business. Box was as advertised and couldn’t be happier! The lady who answered the phone was amazing to talk to. She made me laugh during the process of purchasing. Once again, sad to see them go."

"Recommend against using this place! All of my belongings were covered in mold and I’ve been getting the run around by their own insurance company that I paid to cover these very types of things. No offer from the company to assist and I’m at a loss of virtually everything I stored inside. There was water within the enclosed roof and still they (CoolBox) and their insurer are dodging any responsibility or financial compensation. Don’t recommend and will update this review should they finally come through and own up to these damages even partially"

"Go anywhere else! This company is horrible I was given a quote and then when it was time to get the storage unit sent back to the company they write a way up the fee by over $100. Then instead of honoring the quote like I was given she said that it’s out of her hands I was given attitude the whole time and at the end they said that they still cannot honor the quote that was given to me and again was told it was out of their hands. I was scheduled to have my Storage box dropped off at her new home they didn’t come the day that it was scheduled and I was promised that it was going to be delivered the following morning when the morning came it was not dropped off I called and again got another excuse from them stating that it will be there from 8 to 5 and there is no other way they could get it in the morning. This company has nothing but excuses horrible customer service and just after your money to get the most out of you. I would recommend going anywhere else."

"Everything has been great until the day I scheduled to move my stuff out of storage, and they were able to scheduled for the next day over the phone so i signed a rental agreement. One hour later they left a message that they couldn't do it . I had to call in the morning because they were then closed and they pushed it out another 3 days - and made reference to the agreement I signed that they have 5 days to move my stuff."