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1-800-PACK-RAT
711 South Jacobus Avenue, Tucson, Arizona, United States
About the 1-800-PACK-RAT
1-800-PACK-RAT is a leading moving and storage company located at 711 South Jacobus Avenue in Tucson, Arizona. With a convenient location in the United States, 1-800-PACK-RAT offers a range of services to help customers with their moving and storage needs. Whether you are looking to relocate to a new home or need a secure place to store your belongings, 1-800-PACK-RAT has you covered. Their professional team is dedicated to providing top-notch customer service and ensuring a smooth and stress-free experience. Contact 1-800-PACK-RAT today for all your moving and storage needs.
Photos of 1-800-PACK-RAT
711 S Jacobus Ave, Tucson, AZ 85701, United States
Opening hours of 1-800-PACK-RAT
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
09:30 - 18:30
Reviews of 1-800-PACK-RAT
"If I could give this company a ZERO star review I would. To begin, my initial conversation with Audrey I was quoted $3345 for the total cost of services to move our 16foot container from Oregon to Arizona so that they would be cheaper than their competitor which they guaranteed. After allowing them to be more competitive against a competitor of theirs that we were going to move forward with initially, they brought down their total to $3345. We were told by Audrey in sales that this would be the total amount. The day the container was ordered we were charged $353.89, when the container was picked up we were charged $3659.23. The delivery date that was guaranteed in the call with Audrey was December 14th. Our container did not show up until late afternoon on December 19th. Almost a complete week after the guaranteed delivery date. While talking with Parker, Cody, and Chris Engelman in the escalation department we were giving an "$800 credit" for their 100% admission of fault for delay. Realistically that only gave us a discount of $132 from the original quote and did not accommodate the incorrect charge on our credit card. Chris Engelman refused to escalate my call within the company and told me I was making assumptions from the conversation with Audrey that he cannot prove nor backup. This entire process has been a headache in terms of incorrect quotes and fees along with not knowing where our life's belongings were for 5 days due to incompetent scheduling of Drivers on their end. If I can use this review as a reference for anyone considering 1-800-Pack-rat to change their mind and go with a competitor I would strongly recommend avoiding this shady company. We have ended up with a charge on our card that is higher than quoted from the competitor with a delay and no remorse from this company. The better business bureau will also reflect this discussion."
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