Walgreens

"Rude staff at the pharmacy. No smiles. They seem annoyed to serve you or hate working there. When I asked a question about a prescription one of the older ladies seemed annoyed. Hello?! Isn’t that part of your job description? Life’s short. If you can’t be helpful to customers then quit and work elsewhere."

"If I could give it 0 I would. I waited in line for over 20 minutes while they we're fighting with another lady in front of me over a coupon. Right when 6 o'clock turned around and she finally got the lady away from the drive-through. They shut the door shut the window and didn't even give me any service knowing that I was sitting there for over 20 minutes. I walked in to try to talk to them to see if I can get my sons medication which is very important that he takes due to mental issues. And the two pharmacy helpers a female and a male started laughing at me thinking it was funny that I was upset and the pharmacist lady told me that they close at six there's nothing that she could do and I should've waited in line for that long. Mind you I called this medication in this morning at 10 o'clock and was told it wasn't gonna be ready until five. The worst customer service I have ever encountered and I have been going here for years. All the staff seem new including the pharmacist. They definitely need to learn customer service skills and get attitude adjustments. It is not funny to laugh about someone and there medication needs.Hi"

"I want to thank Patricia for helping me in the photo department. She absolutely made my day! I came in to see if I could have some photo books redone... I was giving them as gifts and felt like the binding was not up to the quality I had previously gotten at this store. I was a little reluctant to take them back because I knew it was such a busy time, but I really didn't want to give them as they were. I went in early to avoid the crowds and Patricia immediately came to help me. She was very friendly and professional, and listened to my concerns. When she looked at my books, she immediately offered to redo them for me and made me feel like my concern was important to her and she wanted to fix it for me. I told her there was no rush because they were not for Christmas. She took my phone number and told me she would call me when they were ready. She called just a few hours later and said they were done. When I picked them up, they were perfect!! Thanks again to Patricia! I would definitely recommend the store on Indian School in Scottsdale to anyone. The photo department does beautiful work and the customer service is excellent! The store manager, Mike, is top notch, always upbeat, with a servant's spirit, and his staff all seem to follow his lead... very customer friendly and helpful."

"The pharmacy here is a painful experience. If you schedule a consultation, you still have to wait in the same like as the drop off and pick up. Doesn't matter if you have an appointment scheduled either. The pharmacist dropped my ID on the ground too. Super frustrating. I wouldn't get my prescriptions filled here if I were you. Not worth it."

"Real people treating you like real people. Justin is the pharmacist and only a couple visits later, he knows who you are and what you need when you arrive. I had a hand written script and he noticed right away that the doctor had made a mistake. I was able to get to the doctor and get the correct script back to Justin and he filled it in about 5 minutes. He under promised and over delivered as I was tight on time to get to work. He told me it would take 15 minutes. Love this guy!"