Walgreens

"The lady with the dyed blonde hair and dark eyebrows, And the pharmacy technician next to her with the dark hair, in blue scrubs, I Came through the drive-through To pick up my prescriptions. Walgreens app Online told me, That I could use one of the suggested coupons for my prescription. They said they were not allowed to use coupons for pain medication’s, I ended up having to come inside because they did not take Apple Pay at the drive-through. I even tried to use my insurance of UnitedHealthcare. Instead of trying to assist me through the process of adding my insurance, they flat out, told me they could not do it. Didn’t even attempt to try. I asked for a supervisor. The blonde hair technician was speaking, Spanish to the other, dark haired technician in the blue scrubs. Went to the pharmacist showed her my prescription, and she said sorry she said no we can’t do it. I felt discriminated against. No customer service. I would’ve paid $26 with my chosen coupon at Walgreens suggested for me on the app. But I ended up having to pay $181.00. $45 in cash and $140 on my Apple Pay. I decided to go to this Walgreens, because, 8 CVS were out of stock of my medication. CVS always lets me use a coupon with my medication so why can’t Walgreens follow suit I mean they used to. I’ve had no problem any other time when I visited a Walgreens and they applied my coupon. This time I was flat out, told NO! no assistance, and no help. And quickly dismissed. I will not be Going to this Walgreens, or any other Walgreens for my medication‘s at their pharmacies ever again! I left mortified and irritated. Corporate Walgreens if you are reading this. Please hire and train better technicians, that are informative and helpful with your pharmacies. Because the 2 I encountered today, made me feel discriminated against. I’ve been taking my medication for about 5 years now, and I have a lot of medical conditions, That I need my medication for. and just because somebody Is prescribed pain medicine doesn’t make them a drug addict. Walgreens, please hire and train better technicians in your stores, Because I’m probably not the first and the last customer this is gonna happen to! Horrible experience ever!!"

"Make sure you have your FedEx package taped before entering. I borrowed tape from the staff member at the register. I believe her name is Angelica, she came over and rudely snatched the tape from me. I said, “was tapping it wrong or something?” She said, “like I said before you should your packages taped already and this is our tape.”"

"I got a vaccine here and the process was fast, nice, and smooth. It didn't even hurt! It is also clean, what talks good about the place. I never had an issue with them answering the phone, they always have helped me fast and friendly."

"So I think I just saw something suspicious from the young lady with the dyed blonde hair and dark eyebrows. A blue Mustang pulled up to the drive thru ahead of me. The girl at the window opened the trey and put a McDonald's french fry container (minus french fries) in the slot and slid it to the man in the car. He then took it in his car and put the container in the slot and slid it back to the person at the window. When I got to the window the girl was being very suspicious in the way she was acting. Please review video on June 14 around 645-650 PM"

"In my opinion Walgreens has always been a wonderful store. As I walked in they were doing some remodeling at this particular store.I approached the counter in the photo area because the registers were closed close to the front door. I spoke with the cashier who seemed very put out when I asked her for a exchange on my blue rhino tank by which she would have to go outside to get it for me. She responded to me very rudely by saying she did not know where the keys were at and they were in the middle of a remodel. then she proceeded to tell me "why don't you go over to Fry's store where they have it there too" With her response she triggered a memory for me as I remembered that she was the person who had done this to me before when I went in to get the exchange my blue rhino tank and she just did not like it and told me that I should have gone to Fry's. She was unprofessional. As I left the store I felt sort of down about it when all of a sudden I realized that I am a consumer and I have the right to be treated fairly.as I proceeded to go back to her counter and ask for her name because I was going to do a review on her. When I asked for her for her name, she suddenly offered to help me. And was more than glad to look for the key. Ridiculous! It just takes one person like Stephanie to cast a bad Shadow on Walgreens which is such a nice store. So I went over to Fry's and the lady at customer service, Charlene, assisted me immediately was very pleasant and attended to me and my needs within seconds."