Mandie (Anderson) Miller, MMS, PA-C & Pinnacle Psychiatry

"Writing this on a throwaway account. I met PA Mandie in early 2020. After one appointment, where I barely spoke - the conversation was between Mandie and my mother - I was diagnosed Bipolar. I switched to PA Jessica. She diagnosed me with Borderline at 18 alongside keeping the bipolar diagnosis. While I meet some criteria, I do not meet enough to be diagnosed BPD and I was also too young (as stated by several therapists). In 2021, I mentioned to Jessica I thought I had symptoms of ADHD instead of Bipolar. She said I "do not have ADHD, but if I wanted to I could get tested." Pill Roulette continued because I was not tolerating anything. In 2022 I was put on an antidepressant "for just a bit" because I was going through a really hard event. Somehow, I was on that medication until I ended my relationship with Pinnacle in late 2023. In 2023, I experienced the worst anxiety/panic attacks of my life, and Jessica lowered my mood stabilizer (for bipolar) instead of the antidepressant. I have learned now that it was the antidepressant causing my anxiety all along but that was never considered to be an issue, despite it being known that that antidepressant exacerbates anxiety. At some point in 2023 I was switched from the mood stabilizer I'd been on to a newer one. I was excited because I thought it was going to finally help with what I was being told was "mania." I was only told it would make me hungry/disrupt sleep. I was still on the antidepressant, and about week 2 I started to have s*icidal thoughts and thoughts about h*rming myself. Week 3, they got so bad it was happening all day including at work. I didn't ever think it was the meds, but that it was just something new. One night I hit a breaking point and decided to research the new medication's interactions with the antidepressant. Every. Single. Person. I saw who spoke about their experience said that that combination of medications made them extremely s*icidal. I was shocked. I contacted the office immediately and requested an emergency appointment. I got a call from the office that morning asking if I had a plan and saying if I had a plan I would be sent to inpatient. That in itself is an issue because it's going to cause people who do have a plan to lie so they aren't hospitalized. Jessica took zero accountability for my side effects. She just told me it was "very rare" for that to happen. She can't control what medications do to a person, obviously, but she can explain the full side effects of medication combos and make sure I'm aware of something - even if it is rare. She then told me she was going to put me on a new medication. I told her I didn't want to take it because my mom had said no and I didn't like the side effects as they were ROUGH. She told me that "I am an adult who can make their own decisions and I need to trust the professional because the other option is inpatient." Once again I was being threatened with hospitalization, even though I didn't have a plan and it was very clear it was the medication making me feel this way. So I gave up and took the new medication. I had a follow-up a few days later and told her the s*icidal/s*elf-h*rm thoughts had subsided and I wanted to change the new medication as soon as possible. She basically said no and then scheduled another appt for 2 months later. That was my last appointment with Pinnacle. I reached out to the office to cancel my appointment and send me my records as I was over not being listened to/having my health played with. NONE of this was documented in my records (my apprehension about the new med, the threat of hospitalization, etc.). I was emailed my records without a second thought, which doesn't make sense because I've emailed doctors for vaccine records and they won't release those to you unless you come in-person with an ID. I finally met with a new psychiatrist, and they along with my therapist both say I was misdiagnosed and that my experience with Pinnacle is something I should speak out about because I was not listened to and a plethora of other things."

"I have been a patient of Ms. Mandie Miller since 2012. I do not know where I would be without her; I (personally) feel that she is the only person without bipolar disorder that actually understands bipolar disorder. She is empathetic and genuinely cares about her patients, and she is honestly one of the best people I've ever met in my life. She makes suggestions for my success in life, but she also listens to what I want, and we work together as a team to reach that goal. She rocks!!"

"My PC-NP referred me to Pinnacle Psychiatry, specifically Mandie Miller. My first interaction was with Sherri, who is wonderful. She was polite, caring, and seemed happy. I've been so used to the staff at my other providers offices that act like they don't want to be there, that I was pleasantly shocked when I got Sherri on the phone. Mandie is also just as caring and concerned about my health. Every interaction whether on the phone, in person, or virtually, makes me glad that I was referred to Pinnacle Psychiatry. Thank you!"

"I am so grateful to be a patient of Mandie Miller. She is caring, compassionate, and empathetic. On top of that, she is an experienced and always learning. I know she does her research and is continually learning in order to provide the best care possible. Her staff is incredible. Her long-time office manager, Sherry, is excellent and makes patients feel well cared for and important. You will always be in good hands here. Treating mental health is a difficult thing to go through, and this office is the perfect place to help you through it."

"I've been with Mandie for over 10 years. I consider her as one of the most caring medical professionals I have had the pleasure of knowing. She listens to your issues and then recommends a course of action. She follows up to ensure the course recommended is right for you, and you have no adverse side effects. Her ongoing maintenance with you as a patient assures your continued successes. I have seen many providers throughout the years because of a traumatic brain injury. I would not hesitate to recommend her to any of my family, friends, or colleagues. I have my life back because of her care."