CVS

"Every time I come here ( I’m local),there is an issue with a gentleman named Roberto. He is always rude and never wants to offer help. When asked simple questions as far as prices, he gives a half answer and cuts you off. I have arrived there prior to five minutes before closing and there is an issue every single time. I’ve actually heard him reprimanding/talking down to other employees for helping employees at the end of the night. Overall, never a good experience when he is there and definitely not someone I would want representing my team or my company."

"This pharmacy SUCKS. They never refill when the prescription is sent-then they assume that because insurance won’t cover the meds that the customer can’t afford them so it’s not filled and they NEVER call to confirm before completely disregarding the prescription request. Why are they even open?"

"I could not get my rewards account to come up on the self checkout and it was extremely frustrating. However, the young lady that was working did not hesitate to stop and help me. She was very kind and attentive. She made my experience so much better!!"

"We came to Phoenix from the UK and needed a few snacks and things for a hike we were going to do. We went into CVS via the back entrance. We were welcomed in by the friendliest most welcoming member of staff ever. His name was Danny. Danny couldn’t do enough to help us, getting a shopping trolley (cart) and also assisting with where everything was as it was unfamiliar to us. He was so cheery and friendly and really enhanced my experience of buying goods and he cheered up my day. I hope that CVS employees will know how good Danny is and give him a big pat on the shoulder for being a great employee and enhancing customer experience. Thanks!"

"Ever since Fry's came in two blocks down from here, this store has become a little less of a necessity but it's still busy and relevant."