R&R Products, Inc 3334 East Milber Street, Tucson, AZ 85714

"Horrible customer service. Placed an order on Sunday at 6pm, mistakenly ordered two brackets for the same side and needed a left and a right. Made a phone call Monday morning at 8:30am and was told it was already in the warehouse and there was nothing that could be done for me. I spent $820 and couldn’t even swap a $5.00 bracket that wasn’t even shipped yet. Will be taking my business elsewhere in the future."

"I used to order here all the time. I probably spent a hundred grand (literally) here over the last 20 years. But, they stopped supporting their house brand products and seem to be useless on about everything that i used to order from them. Things change I suppose. I appreciate all they used to do and am sad to see them go downhill."

"If you can get past the rude, robotic sales staff answering the phones there are a couple of experts at this company who really know their stuff, especially on the older mowers. It's frustrating and annoying when. you know who to talk to but the front line people on the phone insist they can't transfer you. I continue to do business here but this company could be so much more helpful....they have the resources but good luck getting to them."

"The staff that answers the phone is ALWAYS extremely rude. My most recent call I was looking for some specific checkered flags that my course has ordered before and I couldn’t find them online (the website is impossible to navigate). You must’ve thought I ruined this ladies day asking her to look up my “120 order history” that literally took her 3 seconds to do and find the flags. Sorry that we’ve ordered from you 120 times this year! Maybe we should find someone else who appreciates our 120 orders ***edit - Tim the manager called me and apologized and said he would take care of the issues. Very nice guy. Thanks."

"I have used R and R for years and have always been very satisfied with the customer service and the products that they had provided until this year. The telephone sales staff had become rude, belligerent and downright difficult to deal with. I've had wrong products mailed, defective and inferior products provided. I bet this year alone I have sent back more products than we have kept. Extremely disappointed with the deodorization of this company. Will not be using them any longer."