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Genesis OB/GYN, Crossroads
2424 North Wyatt Drive, Tucson, Arizona 85712
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About the Genesis OB/GYN, Crossroads
Genesis OBGYN, Crossroads is a leading institution located at 2424 North Wyatt Drive in Tucson, Arizona, United States. Specializing in women's healthcare, our dedicated team of providers offers comprehensive care for all your needs as a woman. We have providers fluent in Spanish, French, and German, with interpretation services available for all languages, including ASL. From family planning to menopause, our knowledgeable providers are here to give you the care you deserve.
Our practice focuses on obstetrics, gynecology, and women's health, serving patients in Tucson and Phoenix. Regular physical exams with our providers can help ensure your well-being. If you are facing a high-risk pregnancy or experiencing symptoms of menopause, we are here to support you. We also offer the MonaLisa Touch procedure for post-menopausal symptoms and recommend annual mammograms for breast health.
Led by experienced physicians and business leaders, our team is dedicated to providing the highest quality healthcare for women in our communities. Patients praise our providers for their professionalism, knowledge, and caring approach. With a friendly staff and a calming facility, we strive to create a positive experience for every patient.
Whether you are planning a pregnancy, seeking routine care, or navigating menopause, you can trust the providers at Genesis OBGYN, Crossroads. We are proud to care for women throughout the greater Tucson area, ensuring you receive the support and care you need to be in control of your healthcare.
2424 N Wyatt Dr #260, Tucson, AZ 85712, United States
Opening hours of Genesis OB/GYN, Crossroads
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Genesis OB/GYN, Crossroads
"I scheduled a wellness exam. When I went to my appointment, I asked the nurse practitioner about hormonal therapy. She prescribed it and told me I’d have to reschedule a Wellness exhibit, which I did. As I was rescheduling, the front desk person told me that my appointment had been billed as a wellness exam and that I wouldn’t be eligible for another one until a year from the first appointment, even though I didn’t have any pelvic exam. She said I’d have to call my insurance to resolve it and said I’d have to pay out of pocket for the service. She spoke over me and raised her pitch. I kept asking if someone could help me without me having to call my insurance myself, as it wasn’t my issue. She finally begrudgingly offered for me to speak to billing. When I did, they were so helpful and said she’d seen it in error and that I could in fact make the appointment. I am upset because: 1) She made the mistake to begin with and didn’t realize it or remedy it. 2) She raised her voice and spoke over me rather than helped me find a solution. 3) She didn’t offer to transfer me to billing until I repeatedly asked, and that would have solved matters. 4) She couldn’t have cared less about the issue or helping. As patients, we want to know someone cares. For women, our health is already such a vulnerable thing. To be treated this way is not acceptable."
"Scheduling Rep Gia was incredibly rude over the phone. She called me to schedule an appointment, and was super snarky and impatient, she cut me off several times when I was talking. She sounded very uninterested and annoyed, and even hung up on me when I was talking. This showed me that Genesis OB/GYN Crossroads reps lack any training or any basic customer service skills. What a shame"
"I called every day for a week and no answer. It would just go to voicemail. When I finally got through, I was told I would have a NP for first apt and every other appointment after. No, you do not get to tell me who I can and can’t have an appointment with. I had a horrible experience with one of the NPs and will not do that again. Then she tells me it’s a 2 month wait for an appointment either way. At 7 weeks and high risk of miscarriage and abnormalities due to my past experiences and age, I do not have the time to wait on this due to AZ laws. After 5 years of going there for many pregnancies, I finally left. This place really went downhill. Used to have good doctors but they are no longer in OB or gone. Dr. Chin is only good one left. I now heard they are being bought out by TMC in the coming months. Hopefully, things improve."
"The only reason why I give it one star is because the lab tech was nice. Very rude staff from the front desk to the back to be seen. Horrible body language. I had to bring my son whose autistic and the np acted like as of kids were a disgrace. She didn't even check for fetal heart tones!!!! Very very rude and unprofessional hate to think how they would be during delivery."
"Unorganized and careless. Twice I have scheduled an appointment and when I showed up for the appointments they said it was never scheduled. Waste of my time not to mention childcare. I also asked for a specific type of birth control during my pregnancy for after delivery & they didnt have what i requested at my appointment so we rescheduled. Of course, they offered an alternative at the following appointment because they didnt have the iud i asked for AGAIN. Today, I show up for an appointment to get the iud i never wanted removed and of course i am not scheduled. It’s unfortunate because this is at a convenient location for myself so i have to keep playing this game until i get what i need."
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