Petco 2784 West Peoria Avenue, Phoenix, AZ 85029

"Be wary of leaving your dog for grooming, they are incredibly negligent. I was the first one there and dropped my dog off at 9am but the groomer was not there yet. The manager Enrika told me the groomer would call me once they got in. An hour and a half passed and I still hadn’t heard from them so I called. At this time I found out they never checked my dog in and never even started grooming her. They had her sitting in a kennel for an hour and a half and no one thought to check on this poor little dog just sitting in a kennel, they simply left her there and ignored her. The manager told me she forgot to check her in and forgot to tell the groomer when she arrived. How do you see a dog sitting in a kennel and forget about her, the grooming area isn’t very big."

"I prefer Petco to PetSmart for several reasons. Petco offers competitive prices, and it's a convenient one-stop shop for all my pet needs. One standout feature is their reasonable grooming prices on weekends, which is a big plus for me due to my busy weekdays. Additionally, their vet clinic's hours are accommodating; I was able to take my pups for shots as late as 6:00 PM, aligning perfectly with my work schedule. The staff is not only helpful but also super friendly. Overall, I've had a great experience with Petco!"

"If I could give 0 stars I would. NOT ONLY was I cancelled on TWICE (and were rude over the phone) for my dogs grooming, but when they FINALLY rescheduled me for today I showed up ON TIME. My groomed was LATE to begin with, so already had impression. I was EXTREMELY specific about how I wanted his hair cut. He gets regular “teddy bear” cuts at another Petco but they didn’t have availability. I asked for HIS REGULAR HAIR TRIM JUST A BIT SHORTER NOT SHAVED. I even specified the length using the hair models the provided. What I got was my dog who looks nothing like himself. LITERALLY GAVE him to me looking like a RAT NOT LIKE MY DOG. I honestly feel like they did this to him out of anger for me not having to pay because THEY cancelled on me twice. The lack of unprofessionalism and borderline retaliation was so foul and uncalled for and they should not be allowed to operate a grooming business. You mean to tell me you would want your dog to come out of his grooming looking like a RAT!??!!?! And they still had the audacity to ask if his haircut was what I wanted! I had no actual words for and had no choice but to leave. Horrible horrible horrible haircut never coming back and don’t bring your dog here they will leave his hair so short that it irritates his skin and leaves it red . FIRST THREE ARE HOW I REQUESTED HIS HAIR BE CUT LIKE NORMAL AND THE REST ARE WHAT I GOT."

"Love coming to this location for my doggy needs. Employees clearly enjoy helping and polite everytime. Got my dog the dolly cowgirl dress and shoes with help from employees on sizing."

"We bought our granddaughter a Guinea pig here and received wonderful service from Ryan. She is very helpful and knowledgeable in area and we trust her experience and expertise. 1 year later she had been a blessing with information and ideas. The employees that we have encountered seem to love what they do. Definitely the place to go for critters! Thank you always Ryan!!"