Party City

"Literally the most incompetent Party City in the valley. I have gone over and over again thinking the lack of customer service was a fluke, but nope. Today I called BEFOREHAND to make sure they had a product before I drove 30 minutes, only to be told they do not in fact have this product. I will now drive the hour to Mesa to the Party City off Dobson because they have way better customer service and they way more competent."

"Store manager was far from helpful. He seemed to be to busy rather then helping me. Order never showed up. Was charged twice just to get what I paid for in store cause online nobody ever received but yet I showed them it was pulled from my acct. Nobody has touched base with me neither."

"I bought 10 balloons for a grand opening, when the guy gave me the balloons I asked why they weren't floating and he said that the bag was weighing them down which seemed weird to me because the bag was very thin and lightweight. Well, when I got to the store and put them out by a grand opening sign, they just fell to the ground. Party city, so better or train your workers better; you ruined my grand opening!!!"

"Went in to fill balloons up. Was told 20 minutes. After two hours it was done, they couldn’t fill one of my balloons up because it was too big. I was fine with it, so I asked can I have the balloon back. The lady popped the balloon and said “we assumed you wouldn’t want it back, since we couldn’t fill it up” the big balloon was $40. So I asked for a discount from the other balloons since they destroyed the $40 balloon, the lady says “so you want us to pay you for a balloon you didn’t buy here?” Yeah because you took it upon yourself to destroy it…. Worst customer service ever."

"My Granddaughters had Wacky Wednesday at school. We went to get stuff for their special day! So fun with costume and tattoos, they were very excited, thank you for the 15 percent coupon and helping make memories with my girls!"