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Fry's Pharmacy
1311 East Bell Road, Phoenix, Arizona 85022
About the Fry's Pharmacy
Fry's Pharmacy is a convenient and reliable health institution located at 1311 East Bell Road in Phoenix, Arizona. As a pharmacy and store, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet all of your healthcare needs. Our friendly and knowledgeable staff are dedicated to providing exceptional customer service and ensuring that you receive the proper medications and advice for your well-being. Visit Fry's Pharmacy for all of your health and wellness needs today.
Photos of Fry's Pharmacy
1311 E Bell Rd, Phoenix, AZ 85022, United States
Opening hours of Fry's Pharmacy
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Fry's Pharmacy
"They claim they are a drive thru, they close down the blinds when they don't feel like dealing with customers thru the drive thru line. Severely sick with kids and the last thing i want to do is go inside - they will also say your prescription is also ready and have you wait for another 30-40 mins."
"This pharmacy is the absolute worst. Here was my last experience which is fairly typical. 5 days after calling in my prescription, I call the Fry's pharmacy multiple times to find out if it is ready. At 4:30, they tell me over the phone that it will be ready at 5:30. My wife is at the pharmacy at 5:30 and waits in line for 15 minutes for them to tell her it will be ready at 6:15. She doesn't, have time to wait another 30 minutes so she leaves. At this point, I am completely out of my medication. I go to Fry's pharmacy at 8:30 AM, the next day and guess what. Still not ready."
"This pharmacy was sent two prescriptions of birth control for me because I’m in the process of an egg retrieval so Im required to take active pills for longer than the intended 21 days. I waited about 3 days to go to pharmacy after the doctor sent the prescription. This pharmacy has my information, my insurance, so no excuses there. upon arriving the man working there said they haven’t filled the prescription yet and I would have to wait. His attitude was honestly atrocious, giving off the impression I was inconveniencing him for asking because I was required to start the birth control in the next 24 hours so it was important, and I gave them 3 days already to fill. Soooo I waited two hours in the store, picked it up the prescription and went home. When I opened the bag there was only one birth control subscription. Go figure but no big deal. My doctor sent them another script the very next day. I wait 2 weeks to pick this one up, thinking that was more than enough time for them to fill it. When arriving to pick up the second script, I was again greeted by the same bearded, miserable man who acted like my prescription was somehow this impossible item to fill. It was 10 in the morning and he asked me to return at 6PM that night, and they’d MAYBE have it filled. After already having it for almost two weeks. He then went on to lecture me about how my insurance would not allow a second script within a 28 day period and I was somehow incompetent for not knowing that (when in actuality it was their mistake for not giving me the 2nd script in the first place) After his lecture I was obviously annoyed and he told me to “go to CVS next time”. Funny enough when I left here I had the script sent to a CVS pharmacy, with my insurance, and they had the pack of birth control ready in 10 minutes. No lie. I’m actually ashamed I let that miserable man make me upset. A prepackaged pack of birth control, you don’t have to count any pills, just print out the label and hand it to me. It takes them two weeks to do that? You have to beg them and get grown men rolling their eyes at you? Honestly embarrassing for them as pharmacists."
"This Fry's pharmacy is the absolute worst! I had the pleasure of dealing with Kimberly today. She let me sit in the Drive-Thru for about 12 minutes. I called and then she told me the pharmacy drive-thru is not open till 11:00 a.m. there are no signs stating that the drive-thru was closed nor that it opened at 11:00 a.m. so I drove around parked walked inside the grocery store to get to the pharmacy and lo and behold there was one customer being serviced. So not only was there no one she was helping while she let me sit there and wait she wanted to give me attitude because I am tired of dealing with this company shenanigans. Horrible horrible horrible customer service. Do better Fry's pharmacy!!!! start training your employees in the basics of customer service!!!! Better yet, find people who take pride in their jobs and have a little work ethic!!!"
"They don't answer the phones; it takes calling the actual store manager to patch you through to pharmacy to get through to someone. On top of that, it doesn't matter if you request a refill through the app to have your refill ready by a certain time DAYS IN ADVANCED; they won't fill it until you get there and they say it'll take 30 minutes, after waiting in a 20-40 minute line as they have had their drive-through closed most of the time nowadays. I'd recommend switching pharmacies; it's what I'm going to do."
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