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Southwest General Insurance
6245 North 24th Street, Phoenix, Arizona, United States
About the Southwest General Insurance
Southwest General Insurance is a reputable insurance agency located at 6245 North 24th Street in Phoenix, Arizona, United States. With a strong focus on providing quality coverage and exceptional customer service, Southwest General Insurance offers a wide range of insurance products to meet the needs of individuals and businesses alike. Whether you are looking for auto, home, life, or commercial insurance, their team of experienced agents is dedicated to helping you find the right policy at the best possible price. Trust Southwest General Insurance to protect what matters most to you.
Photos of Southwest General Insurance
6245 N 24th St UNIT 212, Phoenix, AZ 85016, United States
Opening hours of Southwest General Insurance
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
Day off
Reviews of Southwest General Insurance
"I have never in my life come across such a dishonest, untrustworthy and flat out liar like I have when I just dealt with Norbert. I was referred to him by another auto repair shop owner. Ironically enough, as soon as I met with Norbert, he ended up badmouthing the guy who referred me. That should’ve been my first clue that I can’t trust this man. I’m sure he’ll go around town talking all terrible things about me as well. After this interaction I just had with him. Which is completely fine because I understand that karma is on my side and the amount of massive negative karma coming this man’s way can probably kill an elephant. I reached out to Norbert three months prior to my insurance expiring with my current company because I did not want to have a lapse and coverage or any down to the last second issues that I would have to deal with. It was like pulling teeth to get Norbert to do absolutely anything for me. He refused to do anything until 30 days prior to my cancellation with my current insurance company because he said that nobody will give us quotes. OK fine. I followed up with Norbert every single week leading up to February 1 when my policy was set to cancel. He would not return phone calls or emails in a timely manner, and I felt like I was tracking an elk to get in touch with him. This man has absolutely no interest in doing anything in a timely manner. It’s either on his time at his back and Call or absolutely nothing at all. He decides that it’s appropriate to call me on a Saturday night at 7:30 PM to let me know that he can’t fulfill the insurance policies- for absolutely no reason other than the fact that he misrepresented himself and his abilities. Mind you this is after I’ve been reaching out to him for three days straight to get him to call me back. When I called him out for dragging his feet, and not fulfilling his fiduciary responsibilities to me as a client, he straight up, told me he doesn’t care, and he’s been in this industry for 40 years and it doesn’t matter what I think or care. This man does not deserve to be in control of anybody’s insurance policies and that’s Incredibly accurate due to his lackadaisical current 3.7 star rating on Google. I appreciate older gentleman that have been around the game for a long time and know their stuff but this guy has surpassed his prime a long time ago and has absolutely no business being in the business industry at all anymore. He’s doing a massive disservice to the entire industry, and anybody that he is currently servicing. Norbert, I hope you read this and I hope these words stick in your brain for the rest of your life because you have made such a massive mistake and let me down so bad that you deserve all the horrible things that karma will bring to you. Shame on you. You are the epitome me of a terrible person"
"trust them with service"
"I called them to get a quote for General Liability Insurance. Connie was friendly, professional and thanked me for my business. They're getting me quotes within 1-2 days. I'd recommend calling them for business insurance."
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