Smith's Pharmacy

"Great customer service I get texts and updates when my prescription is ready."

"I'm shocked at the conduct of the pharmacy workers and there demeanor . They also appear to over wright doctors prescription to suit there needs. Some of this is insurance and some of it IS THE PHARMACY. The issue at hand is oxycodone pills. I feel there should be an investigation into this as soon as possible. Seniors need there meds and shouldn't have to struggle for them and be treated like this. Damn sad we've come to this."

"Today 10 Dec, at 11pm, I parked my car in the outside pharmacy pickup. i was so happy that I was first in line. I've had a perscription ready for 2 days, but my sciatica has been hurting so bad. Today It took everything out of me to go pick up my perscription. When the lady came to the came to the window, it wasn't good morning or how are you today? She said we have 4 people inside in line so you'll have to wait until we're done with them. I said, it's a free perscription, can't you just scan it and let me get home. She said no, come in and wait inside and stand in line. No way could I walk that far, my mom is in the car running out of oxygen I also told her. She said you'll either stay out here and wait or come inside. So, I had to come home. I understand you are busy, so put a sign out and say that the window is closed, if you haven't the staff to wait on both. I don't know when I'll feel good enough to come back to pick it up. I'm on soo much pain."

"I've been using Smith's pharmacy for over 5 years... over the years the customer service has gotten worse and worse and I'm done now. My partner requested a prescription be sent to the Smith's here- they accidentally sent it to the one in St George. However when we went to pick them up he was berated and treated like a child. She said "I TOLD you we don't have your prescription." Speaking to him like he's a child. Didn't even check if it was there!!! Otherwise I've had to do the telephone runaround several times with Smith's pharmacy. Have been treated very cruelly for being hard of hearing on their phone. Pharmacists have acted sarcastic or rude about questions I have in regards to medications. Transferring prescriptions is a nightmare and I have to do this because I hop towns for healthcare. Jeez."