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VIP Insurance Professionals
5285 East Williams Circle, Tucson, Arizona, United States
About the VIP Insurance Professionals
VIP Insurance Professionals is a leading insurance agency located at 5285 East Williams Circle in Tucson, Arizona. Our team of experienced professionals is dedicated to providing top-notch insurance solutions tailored to meet the unique needs of our clients. Whether you are looking for auto, home, life, or business insurance, we are here to help you find the right coverage at the best rates. With a commitment to exceptional customer service and expertise in the insurance industry, VIP Insurance Professionals is your trusted partner for all your insurance needs. Contact us today to learn more about how we can protect what matters most to you.
Photos of VIP Insurance Professionals
5285 E Williams Cir Ste 2000-19, Tucson, AZ 85711, United States
Opening hours of VIP Insurance Professionals
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of VIP Insurance Professionals
"Would not recommend, awfully rude! I had requested for my debit card to be updated, and delete old card since it was deactivated due to fraud. I have emails where I provided a supervisor with that request. I thought everything was updated when I saw my insurance was canceled! couldn’t do anything about it due it being the weekend, waited, and called Monday morning (thinking not a big deal) but then they tell me I need to pay a late fee because they ran my old debit card instead of the new one I had provided, when I told the agent I had told him about it when it happened, he cut me off and told me “No you didn’t” I explained a late fee at this time was a lot for me due to losing my job, proceeds to tell me, that doesn’t change anything, (wasn’t looking for petty, was trying to make him understand why I was upset about being charged more than what I needed to pay) then he remembers the conversation about my card, and tells me that he does remember, (no apology) I then tell him that I had no reason to lie, and had emails requesting to update my card, and also didn’t appreciate the way he was speaking to me, he then tells me “sorry you feel that way” he said he was not being rude he is just a “direct” person, but come on, we’re adults, we know the difference between “direct” and condescending. I have everything saved of me requesting to update my debit card, but yet it was my fault."
"Moved to Arizona from Minnesota. I was referred to Carlos by my family living down here. He does an amazing job communicating information & is very kind. I feel really taken care of by him & his other coworkers in the company."
"I was referred to Carlos by a co-worker and was extremely impressed with the service I received. Carlos was beyond thorough, polite, professional and knowledgeable about the services he offers. This is coming coming from someone who has been in customer service for over 25 years and my standards are extremely high! I HIGHLY recommend Carlos as an insurance agent and will NEVER go with another agent!! Keep up the fantastic work!"
"Carlos is my go to insurance agent. Recommend him to everyone I can and always appreciate how easy it is to get my questions answered and resolved. Absolutely love the service he provides, and how professional he is. Never using anyone else, I trust Carlos with all my insurance needs! Thank you so much Carlos"
"Carlos has been my insurance guy for about 4 years or so and is always helpful every time I need help. The insurance coverage is great but the customer service I get from Carlos has been amazing. I have had a handful of friends and family members go to Carlos because of how helpful he is and we are all happy. Highly recommend."
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