The Cascades Apartments

"Horrible experience here. The assistant manager Anthony is extremely rude and aggressive in every interaction you have with him. He approached me at my front door twice immediately raiding his voice with me and coming at me very inappropriately. Accusing me and trying to fine me of having other people live with me even though I just had a friend staying one night. Having friends or people over to my apartment raised suspicion of "illegal activity"? Absolutely absurd. I am a single woman who lives alone and it made me feel uncomfortable and concerned for my safety knowing someone like that is constantly around the community. Not sure how he obtained this role, but that also says a lot about the employees in higher roles than him. The apartment is overpriced, you can find better in the area with in-unit washer and dryers for $200-300 less than here. Don't rent here, everything is broken down and just painted over to look new. Horrible apartment."

"Super disappointing. Very nice people, but failing to provide adequate air conditioning during a hot Phoenix summer is not a good look. Made multiple requests to get it fixed but temperatures in the rooms routinely are in the mid eighties. I sleep with a towel to avoid sweating on my pillow. Sending maintenance guys in when an AC specialist is needed is not cool. Maybe a good place during the winter, but a total loser in the summer. I would steer clear of the Cascades."

"We have lived all over the Scottsdale and North Phoenix area. We found The Cascades Apartments to be the best value out there. The decor of the units and amenities cannot be matched. We have been here for 6 months and absolutely love it!"

"I lived in the Cascades for two and a half years, between an apartment that I lived in before that did not meet my expectations and a house purchase. The building itself is well maintained, has an elevator, has underground parking, a gym, a pool, a trash chute, and guest parking. The grounds are well kept and are in general, pleasant. The building itself is secure, and an electronic ground floor directory is good for receiving guests, who can look you up by last name and call you to be let in. The laundry is (now) operated with a reloadable card, and there are, in addition to the main laundry room, smaller one-washer one-dryer rooms in the same room as the trash chute. These can be very convenient if they aren't being used at the time. As far as the building's pros go, they start with Mary, the property's manager. She was new when I was moving in, but she brings a wealth of experience to the position. She was, in my experience, polite, professional, and importantly, fair in how she ran things. She was concerned in doing right by me as a resident, and I appreciated her stewardship of the property. The maintenance staff, likewise, were professional and courteous. They also didn't engage in slapdash work. If I put a call in for something, I could reasonably expect it to be fixed and for the job to be done right. The most notable case that I remember involved a longstanding plumbing issue that required several residents, including myself, to be relocated temporarily to a hotel. The property management company paid for the room, and the wifi speed upgrade I had requested. I was given regular updates on where things were, and through all of that, my rent for the month was substantially reduced for the inconvenience. All told, I was very impressed. The room I rented itself was massive for what I paid for it. At the time, I was being charged what I would have been charged for a one-bedroom in Scottsdale, but with a premium in square feet. I was able to comfortably fit a desk, a family-room sized couch, and a table for six in the main room, for example. On a per square foot basis, it was the best deal I was able to find in town. I do knock a star off for occasional problems and problems related to the building's age. The maintenance staff does a good job in keeping it well maintained though. At times, the trash chute was overfilled, but large containers were kept on the ground floor. This could be a double-edged sword though if residents were less than diligent in bagging their trash - noticeable only in the covered parking lot (never in the hallways or in the apartments), but noticeable nonetheless. Overall, this is a good apartment complex. It's in a good part of town, it offers good value for the money, and it has good staff. I would highly and heartily recommend it to anyone working in this part of town."

"Absolutely loved living here!!! Huge living room, floor to ceiling windows, high ceilings, wonderful quiet community, parking garage under building, great pool and gym, the list goes on and on. Best place I ever lived! I recommend this place to anyone. Only reason we had to move is because we got a job in another state."