Moxi Apartments 8650 West Peoria Avenue, Peoria, AZ 85345

"My apartment was crawling with roaches no matter how clean I kept it. The tub had a constant mold problem from a spout that was constantly leaking, and they would never fix it. The parking lot was constantly flooding after any rain. All this I'd ignored and not written a review, but it's been nearly a year, and I never received my deposit back nor received a reason why."

"Living in this complex more than 7 years. The gates rarely work! I wish management have a walk around the complex and have a look in the balconies and take an action of all trash renters collecting in their balconies!!!!"

"Don’t waste your time with the Moxie. Every review you have read is true I should have believed them these women or should I say the woman that I talk to is the most rude and disrespectful person that I have ever spoken about very impatient, hung up in my face, they are worse than scammers, they will take your money and charge you for things that you know nothing about and then get mad when you ask about them I asked for one for when I first moved and never even heard from them. I just took it upon myself to buy it on my own they never even mentioned it , trust me make this your last option. These women will not treat you right it’s more personal than business with them if they wake up in a bad mood you’re in trouble. Beware of hidden fees beware of the smiles or offer they have for you until they get your money."

"Terrible terrible apartment complex. Please pass this place and DO NOT give your hard earned money to them. The office staff does not care one bit about your issues. They have a maintenance staff that is completely overburdened, they make promises to fix things and can’t follow through. I’ve had a leaky ceiling in my apartment for 8months developing mold and disintegrating the ceiling. I’ve called and emailed dozens of times, and received responses with very little sympathy and remorse. They’ve come out to fix the ceiling multiple times, each attempt failing worse than the previous. They even failed to complete the paint and texture on the ceiling after completely replacing the dry wall. So now I’m stuck (for months) with a ceiling that looks like a demolition house with no paint, texture, just a discolored piece of drywall. And the leaks remain!!! Please do not waste your time with this place."

"My aunt lived here for 20 years with no problems and I've been in this area since 1990 and am very shocked at how this complex and it's reputation had declined. My daughter moved in 3 months ago and has had nothing but problems and after speaking with other residence who have been here for years it's pretty clear that she is not the only one. She has watched people moving out every week and in the last month there have been at least 10 people who seemed to be gone over night. With over 40 units empty in a matter of months I'm surprised that the latest owner or the property management company do not seem the least bit concerned about what is happening here. Although there are a couple positive comments here, the majority are negative and that does not seem to be a cause for concern. A lot of property improvements going on but if you have no residents left and your reputation plummets then what good are those ammenities. The manager has been rude on 9 out of 10 occasions and maintenance have closed out repairs requests for a simple weatherstripping piece on the front door without even coming to the apt to look at it....at one bedroom apt should not have a $300 electric bill when the thermostat is set at 81 degrees, but even after being reported over and over no one has showed up to fix it after 3 months. With a 10% chance of having a positive experience here...I suggest that you walk the entire complex and not just the entrance to the office, as this is not a good representation of the rest of the complex, get everything in writing and don't expect too much from the staff members. Very sad to have watched this complex deteriorate like this but it does explain why it has been bought and sold so many times in just a few short years.....it may look like a good investment on paper or in pictures the reality is quite the contrary. It's worth the 2 months rent lease break fee to get her out of here and into a place where she actually matters and the tenants are appreciated instead of ignored and looked down on. The complex had safety issues everywhere with large cracks, dips and bumps in the road and common areas and several lampposts are burned out so it's dark and difficult to see at night. The grounds are covered with trash including the maintenance area in the back where there are bags of clothes and broken appliances sitting outside of a fenced area clearly intended for their use. Very disappointing and not much hope for change, apologies or even acknowledgement that there is a problem. If you want to refer to a mission statement or what the company strives for then it seems like the negative feedback comments should be addressed as well as the 2 or 3 positive ones in a sea of negative. Very sad situation. Finally got my daughter out of here and into a nice place, nicer area and lower rent...including free breakfast Monday through Friday. With 11 illegal lease provisions and zero communication from management, it was easier to get out of the lease then it was to get a repair done . AC company came out and said the unit needed freon....5 mins later there was a 30 degree difference in the air coming out and if the manager would have done this 3 months ago when she was asked to and refused....it would have saved my daughter $600 in APS bills. My guess is that the positive comments are from those who live in the front by the office. They have porch lights, green grass and litter free....lucky them to be able to see at night while walking down the stairs. Not one person communicated with my daughter until 24 hours after the office was served letters regarding the illegal lease provisions and violations.... 13 reasons that a tenant can terminate a lease...... There were 11 in their lease... They are aware of it and done nothing to fix it. Good luck if you're moving here... Ask for a front apartment and don't expect much from any of the staff."