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Encantada Steam Pump
11177 North Oracle Road, Oro Valley, Arizona, United States
About the Encantada Steam Pump
Encantada Steam Pump is a charming institution located at 11177 North Oracle Road in Oro Valley, Arizona, United States. This unique establishment offers a wide range of services and activities for visitors of all ages. From delicious dining options to exciting entertainment, Encantada Steam Pump is the perfect destination for a fun-filled day out. Explore the beautiful surroundings, shop at the boutique stores, or simply relax and enjoy the peaceful atmosphere. Whether you're looking for a family-friendly outing or a romantic date night, Encantada Steam Pump has something for everyone to enjoy. Come and experience the magic for yourself at this one-of-a-kind institution in Arizona.
Photos of Encantada Steam Pump
11177 N Oracle Rd, Oro Valley, AZ 85737, United States
Opening hours of Encantada Steam Pump
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Encantada Steam Pump
"Our emergency maintenance call at 10 pm yesterday was handled by Kevin and confirmed by John here at Encantada after hours. It’s comforting to know that any issue that arises after hours can be handled by these men! My wife and I greatly appreciated the quick response and follow up to our situation! These gentlemen have gone far beyond the call of duty to assist us in any request we may have and it has not gone unnoticed! Thank you guys! You’re the best!"
"We have lived here since the end of June 2023 and would not recommend. We moved from our first apartment in Oro Valley to Encantada hoping for a better experience. If I could, I would move back to our previous apartment, as living there did not cause this much stress. The weekend we moved in, we received a noise complaint from our unfriendly neighbor below, which we found to be EXTREMELY abrasive. I am shocked that leasing consultants would even think to send it, knowing the person was complaining about common move in noise. This has continued and in my opinion is very unreasonable. We understand there are terms to a lease but we simply live our every day life, any bottom floor tenant should understand noise is common in apartment living. It seems as though management has lack of follow through, and seems to prioritize small issues rather than addressing larger ones at hand. I wish I could recommend the community but it has been a very big let down and waste of money thus far."
"Lived here for 7 months and really enjoyed my time here. If you are looking for a spot where you can go out on the balcony and listen to the coyotes around its great. Rachel is a rockstar in the front office. If I am ever back in Oro Valley I would go back here for sure!"
"I let the front desk know that my refrigerator is leaking nasty water and it is pooling on the shelves of my refrigerator and the temp is not quite up to where it needs to be. I also placed a service ticket this weekend for the same issue. I have yet to hear anything about this and the water is still pooling in my refrigerator I keep receiving completed tickets but no one has looked at my issue. Fast forward 5 weeks and 4 more maintenance requests and numerous food thrown away. They finally replaced my refrigerator after contacting the community director. Terrible customer service. If I could give it zero stars I would."
"Update - After the lease was completed we decided to move out of the complex. To many of the luxury features the higher rent was supposed to offer we not available most of the time. The security gates never worked and are now having to be replaced, how long will that take. The pool was closed constantly for "repairs". The gym was constantly closing as well. If you talk to more than one person in the office, you will get different and sometimes conflicting answers. Maintenence is severely lacking and/or slacking in doing their jobs. Took 2 weeks to replace the disposal (had to do dishes in the bathroom) and they never could remove the mold from the washer. When cleaning for move out we moved the stove and found a long dead rat in a trap. Proof they are aware of issues they don't disclose and they don't clean during turnover very well. The apartment was nice and the office staff are friendly, but there was quite a bit of details left out when we went to sign the lease. I had to call to get clarification because no one was forthcoming with details. Be better at disclosing information that is important to renters and/or lease holders."
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