PaperRolls-N-More.com,

7898 East Acoma Drive, Scottsdale, AZ 85260

"I ordered products. I received half of my order. The company did everything correct in shipping them yet I still did not receive them. I am out money, product and time. Despite how poor the conversation went I would not have left a review. At the end of it, I'm laughing at how we could get this heated over paper and make a joke about what a roller coaster of emotion this is and the sharp comment by the son of the owner was very insulting. Despite everything, I believe these are good people running a good business who made a bad call in my case. I strongly suggest purchasing from Paper Rolls N-More and not to let my review sway you."

"Update! 8/2/21: They've improved their packaging by 100% and I am impressed!! It's sturdy, not taped together and is an overall a solid case for plotter paper to ship in. Thank you for listening! Great prices! Quality products! Terrible packaging! Every time I place an order for plotter paper, the case arrives to me tattered and barely hanging together with tape! No damage to the paper, but man....the case (box) it ships in is beat to hell upon arrival."

"RESPONSE UPDATE: The inability to work with your customers does in fact make you horrid & UNHELPFUL. I made it crystal clear that this rush order, you took a full day to respond to me and when you did so the information you provided was useless and irrelevant and a waste of everyone's time. When I was finally able to place an order you took a further day to get around to telling me you wouldn't send to ANY of the addresses I provided you with. That is multiple days wasted on what was supposed to be a rush order. No worries though. Plotter Paper Direct had no problem shipping to me immediately AND at a lower price. So yea. Comparatively, your company is horrid and unhelpful. Absolutely horrid & unhelpful company. I asked if it was possible to expedite a shipment which they took hours to look into & then told me no. Fine. I'll place the order and hope it arrives on time. So I do. At the end of business hours the following day I receive a call informing me that they do not ship to PO boxes. Fine. Here is an alternative address where I am personally in residence. Nope. Won't ship there either. "We'll just cancel the order"."

"The product is good, the price is great, and the service is good but unfortunately I will not be dealing with this company again as long as they ship by FedEX! This saddens me because I like the company and the product but I cannot deal with the rudeness and inability for follow directions of this shipper. I cannot buy a product only to have it destroyed by a bunch of imbeciles that would leave rolls of paper out in the rain at my office!"

"Product exactly as ordered. Amending review: The order did take 3 days to process and 7 to be delivered. Wound up having to order from another vendor to receive immediate product for our company's needs. No issues with PaperRolls-N-More. I appreciate the response to my review allowing me to take a second look at specific facts of order."