Superstition KinderCare 7019 East Baseline Road, Mesa, AZ 85209

"Has some great people that are sincere. However since they lost Denise the director the morale is down the teachers have changed a lot and now they lost the scholarship program, which after researching how the scholarship program works It’s based on the teachers… so basically teachers lost the scholarships smh I really hope the regional director can fix this a lot of kids are losing here."

"Do not use this daycare. When I went to pick up my child the Director was standing outside holding the door open and my daughter and another male student were in the restroom with no clothes on and unattended. And I was informed by the Director that that is what they do there. They don’t have girls go to the bathroom with the girls and boys go to the bathroom with the boys. They let them both go at the same time unattended. Seeing as how my daughter was molested and they already knew that I wasn’t quite sure on how this policy came about. But I would never recommend this School or anyone that works at the school to be in charge of any minors at any time!"

"We have been in that center for the past three years! It is definitely is getting better and better by the day! My son loves it there and my daughter has also been in KinderCare in another state years and years ago! The manager, the center admin [Ms. Angela] and the teacher[Ms. Jasmine] are just beyond sweet and helpful. They DO care! Ms. Denise the manager is just beyond awesome.. she is a mover and shaker! I’m sure this location will exceed all daycares in the area in no time if continued to progress like this! It’s hundred times better under her leadership! If I do have more kids, I would never hesitate joining the Superstition KinderCare location!"

"I feel much better than i used to about bringing my son to this location. New director and a good teacher that has been there longer than others for his age. He's always happy when i pick him up and he likes his teacher which he hasnt always said in the past."

"Our family's feelings on Superstition Kindercare can be summed up into one word: disappointed. We're disappointed mostly because our son's first few months were mostly good, in terms of the staff. He started attending when he was just 3 months old - but was unfortunately only able to attend for about half of the days out of the months because of how FREQUENTLY he was ill. The infant room has 11 kiddos at a time between the ages of 6 weeks and 1 year (give or take). In the 8 months our son was there, he caught RSV x2, bronchiloitis (put him in the hospital for 3 days), 3 separate week-long diarrhea bugs, and so much more. Just ALWAYS sick. Things in terms of illness seemed to turn around a bit in his last 2ish months he was there, which was great. Until he got what the daycare swore was pink eye and sent him home immediately - even though we informed them that his eyes were watering from the allergies he was experiencing from the smoke from the mulch fire Mesa had for over a week. Did not matter. Sent him home with watery eyes and said he needed a doctors note to come back that week. Took him to the doctor and after wasting a half day of work pay, and $200 for an urgent care visit (his pediatrician didn't have any openings), who would have thought it was actually ALLERGIES. But we didn't have a choice but to take him to urgent care for a note though because we need childcare in order to go to work. And it takes every minute of work to be able to afford $1500 a month in daycare, so what else do you do? Some days later, I walk into the daycare to pick up my son and I notice he has a huge red bump on his head. Im asking what happened (thinking it had to be a big bite he scratched at??) and no one would give me an answer until one of the teachers finlly said "he got hit with the door when a teacher was entering the room" (the teacher who actually did it wouldn't even tell me, it was a different teacher thay finally spoke up). EXCUSE ME. You mean to tell me that a full time infant care teacher can't look through a window before entering a room full of crawling children?? And then the cherry on top was the fact that I got an "accidents happen" before a "sorry" was even mumbled out. When I brought that up to the director, I got a "[the teacher] was probably just embarasssed". Your teacher was too embarrassed?? Well no sh*t she put a bruise the size of a baseball on my son's head and couldn't even say sorry without mumbling it, so yeah I'd be embarrassed too! The last week my son was in their care, he came home with two pink slips (injury reports) and two new bruises/marks. We were done. This is also just the parts of the story that involve my son. This doesn't even go into how toxic their culture is between some of the staff. There's a reason they can't keep teachers in their classrooms and they're always short staffed. They even go as fair as sending out messages to the parents to try to guilt trip them into picking up their kids earlier in the day because they don't have enough staff. Things like "If you can pick up your child before 3pm so [insert teacher] can go home, since she can't go home until the student ratios are down" The short staff issues are also probably why my son was sick so frequently - teachers picking up bugs from the older kids when they have to cover their classrooms and then come back to infants. Once my son's favorite teacher was chased out and my son began showing signs of distress while around particular staff, we knew we had to pull him. I wouldn't recommend this place to anyone. We're thankful for the handful of staff who were amazing to our baby, the ones he will very obviously miss and we'll stay in touch with. But everything else about this place is toxic. Don't even get me started on the "lunches" they serve the kiddos .. Goodbye Superstition Kindercare. ** forgot to mention that it was promised that formula would be provided and after Denise took over as director, we never saw formula again. At first the excuse was "formula shortage" but then the shortage ended and still..none.."