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Phoenix Children's East Valley Urgent Care Center
5131 East Southern Avenue, Mesa, Arizona, United States
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About the Phoenix Children's East Valley Urgent Care Center
Phoenix Children's East Valley Urgent Care Center is a leading healthcare facility located at 5131 East Southern Avenue in Mesa, Arizona. As part of the renowned Phoenix Children's Hospital network, this urgent care center provides high-quality medical services for children in the East Valley area. With a team of experienced pediatric specialists and state-of-the-art equipment, patients can expect prompt and compassionate care for a wide range of urgent medical needs. Whether your child is experiencing a fever, injury, or illness, the dedicated staff at Phoenix Children's East Valley Urgent Care Center is here to provide expert medical attention in a comfortable and welcoming environment.
5131 E Southern Ave, Mesa, AZ 85206, United States
Opening hours of Phoenix Children's East Valley Urgent Care Center
Monday:
17:00 - 23:00
Tuesday:
17:00 - 23:00
Wednesday:
17:00 - 23:00
Thursday:
17:00 - 23:00
Friday:
17:00 - 23:00
Saturday:
10:00 - 19:00
Sunday:
10:00 - 19:00
Reviews of Phoenix Children's East Valley Urgent Care Center
"If I could give zero stars I would. Was there for 3 hours, and was told kids can’t have an ear infection over the age of four and can’t have a sinus infection if they have never lost a tooth, both of which are not true. Also, an off the clock staff member came in and her son was treated immediately, while others waited in the waiting room close to an hour. Once in the room I still waited two hours and was treated as if I was an idiot. Will not return, and not only will I not recommend, I will warn everyone to avoid."
"Took my daughter in as she was complaining of ear pain, which she never does. Doctor said she had some fluid but it wasn't infected, that it's viral and will go away, her pain got worse over night then I noticed discharge and immediately took her to Banner Childrens where they say she has a double ear infection and a burst eardrum. I'm confused how that could be missed?"
"Was really impressed with the front staff and the quick wait time but then very VERY disappointed with everything after that. Took my 2 year old in for a head laceration and then was seen by a medical student even though nobody had mentioned that we would be seen by a student. She then insisted that the wound was “closed” multiple times and said there was “only a bump” even though the wound was very much open, just not bleeding. I asked if she meant clotted and she insisted it was closed and then said I was overreacting because I was scared when in reality I felt like a crazy person because she refused to acknowledge the cut on my child’s scalp that was clearly visible. The provider then came in and acknowledged that there was in fact a 3mm laceration and came up with treatment options. However, he seemed to brush off my concerns. Despite finally being listened to I left their feeling unsettled because it was impossible for me to advocate for my child. Edit to add that I went to a different urgent care this morning and they ended up putting 3 staples in my child’s head. Wish this would have been addressed and taken care of last night."
"Great providers who actually care. Sure wait times can be long and as I’m reading through on the negative reviews, it seems that people are forgetting that this is an urgent care not ER. Urgent care is a step down from an emergency setting. My daughter has horrible asthma, and the times we’ve been seen here. We’ve been treated right and she’s always left in better shape."
"If I could give 0 stars I would. I spent 4 hours here with a 4 year old who had a 103 fever. I told the doctor my concerns for strep or RSV. She DID NOT do a strep swab. She only checked my daughter’s ears and listened to her cough. Told me there’s some fluid behind both ears and that it’s only a virus going around that causes high fever and red cheeks. She said not to worry unless the fever doesn’t go away after 7 days!! I was told she did not need an antibiotic only Tylenol and Motrin. Well next day my daughter’s fever spiked to 105.5 and we ended up in the ER. There she tested positive for strep AND flu, on top of an ear infection. I highly recommend staying AWAY FROM HERE."
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