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HonorHealth Pediatric Emergency - Deer Valley
19829 North 27th Avenue, Phoenix, Arizona 85027
About the HonorHealth Pediatric Emergency - Deer Valley
HonorHealth Pediatric Emergency at Deer Valley is a specialized medical facility located at 19829 North 27th Avenue in Phoenix, Arizona. As a dedicated pediatric emergency department, our team of doctors and healthcare professionals are trained to provide expert care for children in need of urgent medical attention. We offer a wide range of services to ensure the well-being of our young patients, including emergency treatments, diagnostics, and follow-up care. Our goal is to provide compassionate and comprehensive medical care to children in a comfortable and child-friendly environment. Visit us at HonorHealth Pediatric Emergency - Deer Valley for top-notch pediatric healthcare services in Phoenix.
Photos of HonorHealth Pediatric Emergency - Deer Valley
19829 N 27th Ave, Phoenix, AZ 85027, United States
Reviews of HonorHealth Pediatric Emergency - Deer Valley
"DO NOT BRING YOUR CHILDREN HERE THEY DO NOT CARE! We were there for over 5 hours 45 minutes to get our infant son checked out because he was sick (breathing problems, diarrhea, fever, broken blood vessel in his eye) and we were worried. They took other patients back that came in hours after us (one was having "minor pain in the finger"...) when they called us back we were back there for barely 30 minutes and they simply said he's fine, they took a nasal swab he didn't have flu, rsv, or covid but that's all they did and addressed and sent us home. The staff was decent, though. Will never go back... Bathrooms were revolting even after they "cleaned" them"
"This was my first time going to the ER to treat my daughter's UTI symptoms, and I had heard some not-so-great things about ER wait times in the past. However, my experience at HonorHealth's ER was nothing short of extraordinary. In total, I spent close to 2 hours there, which included the check-in process, a visit from a nurse and doctor, insurance formalities, waiting for a urinal test, and receiving medication. Every step of the way, the staff was excellent. The efficient and caring service made a stressful situation much more manageable. Thank you, HonorHealth's ER team, for the outstanding care!"
"The providers have much to be desired. I would never want to go there with a trauma as i do not trust one doctor there. Some are into patient torture. These couple of providers will not even give IV fluid until tests prove you need it. They leave you in the room with no relief for your symptoms while you cry for hours and have staff members come in angrily telling you to be quiet. Ace (fast tract) really sucks. It's such a small space with no where to lay down. If vomiting, you do it in front of an audience. There is always a child crying in there when adults really don't feel well and don't want to hear it. The environment in the ER is so poisonous because the employees are all miserable and talk about each other behind their backs. The nurses tell the doctors not to prescribe IV fluids because they don't want to bother with finding a vein and sticking a patient and many doctors will accommodate the nurse's request. The ER dept is very poorly run and there is no laughter there. I wasted two years going there with a stomach problem. As soon as I started with another hospital, they diagnosed me immediately. Shame on Honor Deer Valley Hospital. Many people think it's a terrible ER and hospital. People always told me not to go there. The ER has really gone down hill since Honor took over."
"The staff I dealt with for my son were amazing and sweet. They definitely deserve a 5 Star rating but due to your 2 On Call Plastic Surgeons for Saturday Aug 15, 2020 I will be giving a 4 Star. The 2 Plastic Surgeons refused to come in for my sons injury stating that he could wait until Monday for his sutures. The Doctor that was at the hospital did not agree and wanted to take care of my sons injury then that night and not wait. She took great care of my son. He needed 11 stitches in his ear. My son could not have waited till Monday for his ear to be fixed. He's 2 years old. I believe the 2 Plactic Surgeons just wanted to enjoy their Saturday and I don't believe that should be right way for a professional to think. But I will not let this situation alter my feelings towards the service my family did received from the amazing staff!"
"So I have been here a lot I got 5 kids and when there is no doctor available I come here. This place is great with kids nurses and doctors are all so nice and attentive with everyone on this last visit I brought my 16 year old she's been here lots of times this time I was surprised my daughter needed x rays and the machine came to our room she didn't go they came I guess this is new I stepped out while they were taking them but I saw everything just outside the door I was amazed we came in at 3 in the morning we usually leave in 1 to 2 hours this time we stayed longer my daughter was more ill than we thought everything was clean and organized staff was nice and professional the only reason I did not give 5 stars is because even though the room was comfy for the sick person they changed their visitors sofa for regular but colorful chairs so my complain is this is a childrens emergency room kids dont come by themselves or expect parents to just drop them off and leave I was there from 3 am till 8 am I was so tired I couldn't close my eyes I left with a sore neck because I had to lean my head on the wall and my legs got numb every 20 min cause I couldn't find a comfortable position to rest. Anyway still is a great ER for kids! Totally recomend it!!"
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