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Valley Wide Surgical Services
4320 East Presidio Street, Mesa, Arizona, United States
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About the Valley Wide Surgical Services
Valley Wide Surgical Services, located at 4320 East Presidio Street in Mesa, Arizona, is a renowned institution specializing in providing surgical assistance to patients in the Phoenix Metropolitan Area. With over 24 years of experience, our team of skilled Surgical Assistants have delivered more than 325,000 services to over 1,200 surgeons and 96 hospitals and outpatient surgery centers. We take pride in offering top-notch medical expertise and ensuring the utmost safety in patient care. Our professionals have extensive experience in a wide range of surgical specialties including Orthopedics, Oncology, Neurology, Spine, Vascular, Obstetrics and Gynecology, Uro-Gynecology, Colorectal, Urology, Thoracic, General Surgery, ENT, and Davinci procedures. Trust Valley Wide Surgical Services for exceptional surgical assistance and superior patient outcomes.
Photos of Valley Wide Surgical Services
4320 E Presidio St STE 101, Mesa, AZ 85215, United States
Opening hours of Valley Wide Surgical Services
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Valley Wide Surgical Services
"They found a loophole in "Surprise Billing Act", to legally squeeze money from patients/consumers. Stay far away from this unethical company."
"This company sent a bill with threatening language stating they'd "requested payment on this account several times without success," and if I didn't pay within 10 days it would be sent to collections. I had only been contacted via text message. In this ere a SMSishing and identify theft, if you think I'm going to click on a link in a text message you're insane. I had no choice in the use of these services. I am considering reporting to the BBB or AZ Corp. Commission because their threat tactics are so outrageous."
"The worst company I think I have ever dealt with. I had 3 insurance co. At the time of surgery. I received a bill that they only billed one of the three. They are unresponsive, when the rep. Called me in November 2022 she told me that they hadn’t billed any of my carriers and told me she would send it back to them to handle. Here we are in March 2023, and they called saying they made no progress! I ended up paying the balance due and will now have to go back and do their job with the insurance co. ! They hire these people out of the country who don’t know how billing works and are unable to actually help you! So frustrating!"
"I too wish I could rate zero stars. I was not told there was going to be a surgical assistant. If I had known and that they were not contracted with any insurance, I would have cancelled and sought another surgeon and facility that used assistant surgeons with my Ins. I have since learned that it is typical practice for assistant surgeons to not contract with insurances. I received a statement 8 months after my insurance requested more information from Valleywide Surgical Services: Gary Fratesi MD and they were processed as out of network (OON) and stated like Medicare rates for such surgical assistance would be $344. They were seeking the inflated price of $1771. I appealed and insurance paid like Medicare rates less what they would allow if Gary Fratesi, MD was contracted with my insurance $183.15. As most OON providers accept the like Medicare rates, Valleywide Surgical Services did not. Even the anesthesiologist accepted the appealed amount (Medicare like rates and what a contracted provider would be allowed) and did not bill me more. I spoke face to face with my surgeon asking him why an in-network doctor at an in-network facility would use out-of-network providers. I was told this was typical practice especially for surgical assistants. He (Frank Moussa, MD) recommended I contact the doctor (Gary Fratesi, MD) and request that they accept what my insurance paid and write off the rest. I attempted to contact the doctor, but you can only write an email to billing. Billing didn't even ask the doctor and are demanding immediate payment and telling me I am 60 days past due. What a crock of $&*^! Greedy lame provider. This shouldn't be happening after the No Surprise Act has passed, but the surgery was done Nov 2021, before the act was passed. Gary Fratesi, MD is a crook! Did you know that Valleywide Surgical Services has a Better Business Rating of 1 out 5 stars?"
"I wish there was an option to rate them zero! Received a bill 8 months after surgery from them. There is no way to contact them via phone to discuss billing matters. You are forced to email them and they say they will respond within 24-48 business hours. Try 2 - 3 weeks. They are not helpful at all. I am so disgusted that surgical assistants are allowed to assist in surgeries when they are not contracted with the patient insurance company. I was not told that there would be an assistant until the morning of my surgery when I was in prep and I specifically asked if they would be covered by my insurance and I was told that they would. Well, apparently they lied."
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