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Community Bridges
358 East Javelina Avenue, Mesa, Arizona 85210
About the Community Bridges
Community Bridges is a health institution located at 358 East Javelina Avenue in Mesa, Arizona. We are dedicated to providing comprehensive and integrated healthcare services to individuals in need. Our team of healthcare professionals work tirelessly to support the physical, mental, and emotional well-being of our community members. Whether you are seeking medical treatment, counseling services, or support for addiction recovery, Community Bridges is here to help. Our goal is to bridge the gap between individuals and the resources they need to lead healthy and fulfilling lives. Join us in building a stronger and healthier community together.
Photos of Community Bridges
358 E Javelina Ave, Mesa, AZ 85210, United States
Reviews of Community Bridges
"Even as a last resort, do not go here. Despite having my own insurance, Community Bridges fraudulently signed me up for an AHCCCS plan, making it impossible to continue receiving healthcare I was already receiving. They also billed fraudulently, costing taxpayers money that could have been directed to people who need it."
"My husband was sent here by Banner desert and it can be scary, confusing, and frustrating to navigate this process and in general is a very slow moving process. Loved ones might be left in the dark about what is happening for an extended period of time (72 hours) and the reason is not because the facility is ignoring your calls or concerns but that they are by law, mandated to follow very specific protocols and are limited by state regulations and HIPPA in regards to what they can and cannot tell you about your loved one. No one at this facility is ignoring calls and hiding people's loved ones in over crowded, unsanitary conditions or anything else even remotely like what some of the horror stories on this review say. Having said that, any facility housing people against their will via court orders due to serious mental health concerns is not going to be a walk in the park. My experience is that everyone there I spoke to was as kind and compassionate as they could be regarding my husbands circumstances but are still bound by laws and regulations so even though they couldn't tell me anything specific about my husband they very clearly, kindly and patiently talked to me about the process and what happens next. My understanding is that this facility is a transition (and this could vary on a case by case basis, but this is just in general) between the hospital and whatever the doctors recommend to the court happens next. That is why it's called a 72 hour "hold" it's not meant to be permanent but rather just a place for them to be "held" while they are stabilized without being a risk to themselves or others. Some other comments mentioned forbidden to shower, lack of access to things ect. That's not because they are abusing or refusing the basic needs of your loved one, it's a state mandated safety protocol. Wherever they are sent after they will be allowed to shower they will have access to a phone to call you ect. Also, people in the reviews accused staff of being horrible and abusive to them, they absolutely are not. They are so nice and kind and patient with them. I had to remind myself when reading some of these reviews, these are the opinions of people who (while there) were delusional and are angry because they don't think they need to be there but were mandated by court to be. Obviously its a poor experience, no one wants to be in this situation. This is not the fault of the facility, or the staff, it is not a 5 star resort. It's just a safe place for your loved one to be stabilized and evaluated short term. My best advice to anyone reading this is try to remain calm, don't panic yourself, don't feel guilty, in most cases your decisions, though hard to make, were necessary. Be mindful that this is a slow process and even though it is not the answer we want to hear, really all there is to do is try and be patient and just wait the 72 hours for your loved one to be evaluated and you will get an update then from someone then. Calling and leaving multiple messages and yelling at the staff and making false reviews against the facility is not helpful to anyone nor is it going to make 72 hours pass faster or the HIPPA laws or regulations change. They have a stressful and thankless job and do the best they can to help without breaking any laws. I personally very much appreciated them and their compassion and really was put at ease a little bit just by their kind words and explaining the process to me because even if I didn't hear what I wanted to hear, or any specific updates, I was given enough information to understand the process and know my husband will get the treatment he needs so he can get well and come home. I am very grateful to this facility and I wanted to just share that so there is an accurate review for anyone else in my situation."
"Do not ever go here!!! My husband came here because this was the only place anywhere else said would take him because his paranoia lead him to aggression. He was better before he got in there than when he left. This place needs to be SHUT DOWN or HIGHLY INVESTIGATED. He said it was literally Hell! The Staff was so rude, there was no paperwork to fill out beforehand so no medical history was shared. They never got the reason for why he was there. They just stuck him in a room and treated him like he was an animal. Frankly, animals are probably treated better than the people are treated here. He didn’t have PTSD before going to that place- he was a perfectly healthy man with no prior mental illness and has one psychotic break that lead him here.. and now he suffers from PTSD from that place. He has Nightmares from that place. DO NOT EVER BRING A LOVED ON HERE OR ANYONE! And if they turn you away from other facilities because they tell you your person is “involuntary” due to aggressive behavior caused by paranoia.. take them to the hospital instead. Paying for actual care is WAY better than traumatizing your person. Take it from a wife who will never forgive herself for sending her husband here because I was told this was the only place he could go… this place deserves a NEGATIVE STAR. it should never even exist. There are better programs we can do."
"Was seen by Alex Ikechi, NP during a brief involuntary stay at Community Bridges. I still feel strongly enough about the subpar treatment I received from him to make an effort to enlighten the community of the danger & negligence this man poses in the medical field, particularly in mental health. He did not listen to my side of the story with the intent to understand and added details that were not present in the original report that negatively affected me. I have been upset about my treatment at CPEC 358 E Javelina Ave. Mesa, AZ 85210 (including the fact that they do not allow people to read laws and disclosures posted on wall) for quite some time but to my knowledge currently there is no recourse. I find it alarming to think of all the people Alex Ikechi has seen and the low likelihood that he tried to de-escalate or find out what really happened from people who are already upset from being in a facility where they are not free to leave. I pray for Alex Ikechi to find peace and a new career path."
"Horrible, the ladies at the front desk are rude. I know they deal with awful patients and the mentally ill. But if you let that get to you and you’re rude to everyone else’s that’s on you. You shouldn’t be working with the public if you can’t handle it. And they clearly can’t. Most of them shouldn’t be working there. Don’t waste your time here if you are trying to get sober and help. This is the only place in Mesa to get medication and services quickly. But they don’t follow through. I had to go here three times before I actually received therapy. They take your phone and treat you like your gong to harm someone or yourself. I had one session and the girl said she was leaving and had to find me a new therapist. Never received a call. I’m sick of having to do their job for them. I have spent 30 minutes of my lunch calling phone number after phone number. Trying to dig through a rabbit hole. I have been without my medication for two months and they told me I had to come back. I am sober now and they don’t care about patients running out of medication, or not receiving the services they pretend to offer. I’m calling my insurance finding a new place and having to start this process all over. So please save yourself some time and frustration and go somewhere else for services."
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