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SMG Women's Health Associates
1537 South Higley Road, Gilbert, Arizona, United States
About the SMG Women's Health Associates
SMG Women's Health Associates is a leading health institution located at 1537 South Higley Road in Gilbert, Arizona. Our dedicated team of healthcare professionals specializes in providing comprehensive and personalized care for women of all ages. From routine screenings to advanced treatments, we are committed to helping our patients achieve optimal health and well-being. Visit us today to experience the highest quality of care in a compassionate and supportive environment.
1537 S Higley Rd, Gilbert, AZ 85296, United States
Opening hours of SMG Women's Health Associates
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of SMG Women's Health Associates
"The front desk is impossible to get ahold of and rarely answers their phone. I had a few visits with Dr. Kramer over the last year. She was overall pretty good but seemed a little rushed/ dismissive at the last visit. Then I received bills for my visits that stated they did not bill my insurance at all. They totaled over $800 and when I called to get them to use my insurance I never received any notice when my claims were paid. I also was never told of my new balance with them after insurance until it was in collections. The collections balance was $150 which is not a problem, but I received No calls, no emails, and no paper statements to tell me I had a balance after insurance. Once I did pay, they over charged me $75 and I was told I had a credit on my account and that the refund check would be mailed to me. That was nearly 4 months ago. Called again today to see the status of my check and was told by a billing representative that someone at the practice would have to sign off on the check to be able to mail it. I’ve now been waiting to be picked up by the front desk for over 30 minutes. Who knows if I’ll ever get my refund…"
"Absolutely horrible. While the representative on the phone was professional and courteous, the wait time was over an hour on hold, kept getting put on hold after each question. Asked to spell my name over 5 times. And after waiting and getting through, was told that I couldn't make an appointment for my reasons. We are a new patient and just wanted to establish ourselves as such. If the provider 's care is up to par with their phone service... I would recommend looking elsewhere as I would be concerned by their halfhearted service/care."
"It’s very hard to get ahold of the front desk, even my insurance had trouble with it. And when I needed a letter of stability for my birth control, I sent in a template to the doctor on how it needed to be filled out and called two days later to see if it was done. Mind you, I’m in the military and things move fast and unexpected so I understand people that aren’t in it don’t realize or understand. But she said 24 hours wasn’t enough time to write a letter that takes maybe 10 minutes to complete. I gave her 48 hours. I understand she has patients and can’t tend to my needs right then and there and it takes time, but I feel two days was enough time to write a letter…that takes 10 minutes. After i unfortunately had to start getting stern and I will admit, possibly rude because I was so frustrated, 10 minutes later I got the letter. I do appreciate how fast she got it to me but it was so frustrating on how it was handled and how I had to go about it. Plus all the times they wouldn’t answer the phone made it that much harder for me to get this letter. JUST A LETTER MIND YOU. The two ladies at the front desk were a big help and did tell the Doctor how urgent this matter was and I appreciate their help."
"I had 2 appointment today o went to my ultrasound, and then I was waiting for 30 min so I ask if they forget about me, Andrea came and she told me that the alternate ultrasound and NsT that they don’t do both same day, my Doctor told me that I need both and he schedule me, and here they told me that was up to me but they can do what I want, they where in hurry and treat me not that kind I tell them do what my dr ask please. A few min later dr Holly came really nice and ask me how as everything doing telling me that everything is going right with my baby ultrasound etc…"
"My wife has been going here since the beginning of her pregnancy and in few days my new son will be born. They are extremely nice The doctors are actually there for you and are generally concerned for you and your baby well being. Dr. Kramer and Dr. plumbrick and Holly Todd are some of the nicest people I have ever spoken too. I have been to other places with My Wife Before and all of the other places that we have been to not saying no names have all been extremely rude except for this one office that honestly I have to say all the people here are sweethearts so yes if you’re a woman and you’re looking for a good OGBYN or a good doctor for your Pregnancy I would definitely in the highly recommend them"
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