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Sonora Quest Laboratories
10450 East Riggs Road, Sun Lakes, Arizona, United States
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About the Sonora Quest Laboratories
Sonora Quest Laboratories, located at 10450 East Riggs Road in Sun Lakes, Arizona, is a leading health institution dedicated to helping individuals take control of their health. Offering a wide range of lab tests, including COVID-19 testing, without the need for a doctor's order, Sonora Quest makes it easy for patients to access important healthcare services. With convenient billing options and secure online payment capabilities, patients can easily manage their healthcare expenses.
In addition to providing essential testing services, Sonora Quest is committed to raising awareness about important health issues, such as cervical cancer. COO Sonya Engle shares her personal battle with cervical cancer and advocates for improved screenings and early detection.
Furthermore, Sonora Quest is at the forefront of innovation in the healthcare industry, with initiatives like the Innovation Center of Excellence recognized for driving positive change in pathology laboratory practices. The institution's chatbot offers general information about their services, ensuring patients have access to the information they need to make informed healthcare decisions.
Whether you're in need of routine lab testing or specialized screenings, Sonora Quest Laboratories is here to support your health journey and provide the highest quality care.
Photos of Sonora Quest Laboratories
10450 E Riggs Rd Ste 109, Sun Lakes, AZ 85248, United States
Opening hours of Sonora Quest Laboratories
Monday:
06:00 - 15:00
Tuesday:
06:00 - 15:00
Wednesday:
06:00 - 15:00
Thursday:
06:00 - 15:00
Friday:
06:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Sonora Quest Laboratories
"Honestly not sure what all the bad reviews are for. Went in yesterday for my 1:45 appointment and was in my car driving home by 2:02.... Thought that was pretty good to be honest."
"Wait time is absolutely terrible, even if you have an appointment. We've gone multiple times and it has taken almost 45 minutes AFTER my appointment time to even get in. The waiting room is also super small and cramped, and people have to stand because there isn't enough seats. Get labs somewhere else."
"Today (11/3) I was seen at 10:30AM, while my appointment was at 9:00AM. Front office personnel is simply incompetent. Though I signed in they were calling people who came after me and with later appointments to do paper work. They also let one lady to move ahead because she raised her voice. Their TV is aways broken to display waiting order and I am not sure their check in stations even work. I sat and waited patiently only to wait longer. I do have to admit, it was fun to listen to others venting. Anyway, I am not returning to this location anymore. Now I know why this location always has appointment availability when other locations are full!"
"Updating again: Dimeca, she’s the Team Lead here. She is the best, awesome, very thorough, super kind and super polite. We love her. She was on long vacation when I posted the below review. She is back and full of positive vibes. I would give her 7 stars. She helped my Mom with her last work few weeks ago and another one this afternoon. Easy going! what a change with her presence! Thank you for all your effort! :-) This was my old post: Had to delete my old review and resubmit. The staff here changed since the last time I visited. I took an appointment and yet had to wait over an hour. The front desk crew is very slow and lazy. They need to get more staff and front desk needs to speed up their pace rather than working very casually. They seem to be very relaxed and work at low pace while a lot of elderly people are just waiting for the their paperwork to be checked-in and get ready status."
"Staff is nice but they are overwhelmed. Be prepared to wait even with a scheduled appointment. Sonora Quest needs to shut down their self scheduled appointment system. No excuse to allow so many people to book appointments when they know they cannot see anyone on time. Minimum of 1 hour wait beyond scheduled appointment time 2 weeks in a row. Common theme both times amongst the entirety of the packed waiting room. Sent this on social but hoping for a reply here. Hey I am curious why you allow appointments to be booked at your Alma School and Riggs location when they are short staffed and they are always over an hour behind. The staff here two weeks in a row says there is nothing they can do about it. Corporate can and should shut down appointment bookings if you can't see people with scheduled appointments within a reasonable amount of time. People take lunch breaks and fast for these tests. This needs to be fixed asap. You are setting alot of people."
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