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Banner Children's Urgent Care
931 East Elliot Road, Tempe, Arizona, United States
About the Banner Children's Urgent Care
Banner Children's Urgent Care is a trusted medical institution located at 931 East Elliot Road in Tempe, Arizona. Our dedicated team of doctors and health professionals are committed to providing high-quality urgent care services for children in a welcoming and compassionate environment. Whether your child is experiencing a sudden illness, injury, or other medical issue, our expert staff is here to provide prompt and effective treatment. Visit Banner Children's Urgent Care for all your child's urgent medical needs.
Photos of Banner Children's Urgent Care
931 E Elliot Rd Ste 115, Tempe, AZ 85284, United States
Opening hours of Banner Children's Urgent Care
Monday:
12:00 - 20:00
Tuesday:
12:00 - 20:00
Wednesday:
12:00 - 20:00
Thursday:
12:00 - 20:00
Friday:
12:00 - 20:00
Saturday:
08:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of Banner Children's Urgent Care
"I had a very frustrating experience here. The first thing was the wait time. Although it was not busy, I was still there over 2 hours. Then, they said they would test my daughter for 3 things. The MA only tested for 2, and by the time I realized it, we had already been there so long I didn’t think my daughter could hang any longer. Lastly, they prescribed something after giving me a very lengthy explanation as to why they were prescribing it, and then DID NOT SEND IT TO THE PHARMACY. They closed by the time I figured this out and so I called a neighboring banner urgent care open to see if they had an open system I could have call it in. They told me nothing had been prescribed therefore nothing was called in. I am beyond annoyed and frustrated with a sick child. The staff there was moderately nice(nothing over the top), which is why I gave 2 stars instead of one."
"I took my daughter for a possible ear infection, waited a few minutes for the front desk to check us in. MA was very nice and sweet towards my little girl, she made her feel at ease. The NP was also very attentive and listened to what I had to say. We were in and out in about 30-40 mins. This is my go to urgent care for my children, never had a bad experience, I just wish that they open earlier than 12pm."
"Unprofessional and abusive staff!!!! The staff is plain rude, held up my son’s prescription, called me with attitude about fixing it again! I believe she said her name is Jennifer. During the visit she asked, which pharmacy I use, just to call back with an attitude to ask again, because she didn’t even notate it during the visit, then she hung up. During the visit she was being rough with my 15 month old pulling off the monitor on his toe, after the fact that she got upset, that I changed my sons diaper (hardly any pee) and said it had to go on the counter, because it doesn’t go in the trash. I’ll definitely get her information and report her. This is a children’s urgent care. If you don’t have the patience for them, find another career. I didn’t bring any of this up to the DR, because the whole staff was just gossiping about all the families coming in."
"Took my year 4 year old son to get checked for an ear infection. Front desk was very nice and professional. But the Dr. Patel I saw was terrible. He had my son who was already feeling feverish to stick out his tongue, my son just kept opening his mouth wide not understanding what he meant . And Dr. Patel raised his voice out frustration to stick out his tongue! And my son eventually coughed out being that he’s sick and Dr. backed away dramatically yelling”Don’t get me sick man?!” My son becoming emotionally started to cry. I tried to demonstrate to my son how to stick out his tongue. But Dr. Patel out of any once said “Never mind!” He just couldn’t wait to leave the room. To be working with children and frustrated at them for not understanding and yelling at them at a children’s urgent care doesn’t make sense to me! Work somewhere else, that will take your rude attitude! Not with children who might cough on you! My son is 4 years old who is still learning and understanding!!"
"Terrible customer service. The front desk clerk has the nastiest attitude and really do need additional customer service training. This location was super slow. They had patients waiting there for a while when the urgent care had just opened so there were no excuse to leave patients waiting. When I finally did get back there for a split second to do vitals, they had no patients in the back which makes me wonder why they weren't calling people back. DO Not, I repeat DO NOT GO HERE. If you have hours to waste then this is your spot. If you want to be in and out then I would drive a few minutes further and go to Dignity health urgent care. Not only is the customer service better but they are much faster than banner."
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