St. Luke's Behavioral Health Center 1800 East Van Buren Street, Phoenix, AZ 85006

"I'm not sure where to start. Place is filthy,roach infested with incompetent untrained staff working there. The pool is filled with green slim. Grounds are overrun with sick cats that poop,vomit, and urinate everywhere. The cafeteria is attached to a closed part of the hospital with raw sewage that you can smell on the way to get a patient meal. Place should be closed down...disgusting!! Please don't send your loved ones there. The health department needs to condemn this place!! I don't know how they keep passing inspection!"

"When you first talk to them for admission they are nice. It's just a place to help can be so unprofessional and disrespectful. Don't get me wrong some nurses are real respectful and polite some staff is bipolar and rude.you try to ask for someone to speak to they transfer you you leave a message no call back . Family trys to call for phone time most the time the staff is rude about it. My son was sent here hoping this was a place of proper treatment and respect."

"I went here in January 2020 on my own admission because I was having suicidal thoughts and I felt unsafe. It did not help at all and I lost my apartment because I went here. The medicine made me like a zombie. The staff were nice and so were the patients. I didn’t like that one patient kept writing on my artwork"

"It honestly wasn't as bad as expected. The staff was great and I was immediately put on the medication that would help me the most. But programs and groups were basically non-existent, and they were more like fun activities to do like crafts and trivia rather than anything therapeutic. Really needs to have better management from those in charge."

"Horrible costumer service. When I had a mental breakdown they left me in my room, never checking up on me. All we did was watch movies. Didn't learn any coping skills. Food was ok, always crispy in the worst way possible (not fresh) The water quality for the adolescent unit was horrible. Staff didn't treat me with respect, or my parents with respect. They lied. They always delayed answers. My head hurt HORRIBLY, asked for medicine and didn't get it till an hour later. Never got a 1 on 1 the 3 days I was there. Staff was unorganized and lazy."