MIND 24-7
10046 North Metro Parkway West, Phoenix, Arizona, United States
About the MIND 24-7
MIND 24-7 Phoenix North-Central is a mental health urgent care facility located at 10046 North Metro Parkway West in Phoenix, Arizona. We offer walk-in services for adults and children 24 hours a day, seven days a week. Our dedicated team of mental health professionals is here to provide immediate support for individuals in need of urgent care.
Our facility is currently undergoing upgrades to better serve our community. When you arrive, you can enter through the youth or adult entrances on the west side of the building. No appointment is necessary, simply walk in and you will be seen by a licensed mental health clinician the same day.
We offer emergency care for individuals who are a threat to themselves or others, as well as ongoing individual and group counseling for up to 90 days. Whether you are experiencing a crisis or simply need someone to talk to, our team is here to help.
At MIND 24-7, we understand that mental health concerns do not adhere to a schedule. That's why we provide 24/7 walk-in mental health urgent care services, similar to an emergency room or urgent care center. Our goal is to provide immediate support and guidance to those in need, regardless of the time of day.
We accept most insurance plans, including AHCCCS (Medicaid), and are committed to ensuring that insurance coverage is not a barrier to receiving the care you need. Our team will work with you to develop a personalized treatment plan, including medication management and referrals to ongoing care.
When you or a loved one is in need of urgent mental health care, MIND 24-7 Phoenix North-Central is here to provide compassionate and timely support. Walk in anytime, day or night, and let us help you on your journey to mental wellness.
Photos of MIND 24-7
10046 N Metro Pkwy W, Phoenix, AZ 85051, United States
Reviews of MIND 24-7
"Without Mind 24-7 my nephew would not have received the help he needed. He is now mentally stable and 5 months sober! Thank you so much, especially Njeri!"
"Absolute worst medical experience I've ever had, was transferred from the emergency room to this place and was told my parents were informed about my skin check (which I refused to cooperate unless I could speak my to parents first) and once I asked my mother about the skin check she said nobody informed her about it whatsoever not to mention the fact that I had to ask for a phone call at least 6 times to finally get it. do not go to this place if you are in crisis or struggling mentally because there is a lawsuit waiting to happen with these doctors and staff here."
"As someone who struggles with mental health and with a new found fear in hospitals Mind 24-7 has been helpful, kind, and understanding throughout the entire process. My meds were called in immediately, they are prompt and efficient. Especially Njeri and the front who is the kindest and most helpful person."
"If I could give less than one star I would!! The service we received on this(our third) trip, 2-11-24, was less than stellar!! It started by the staff staring at me while I brought my escalated 9.5 yr old into the facility while she was tripping me and trying to fight going in, also pinching and kicking me and kicking the furniture. Then escalated to 4 more staff members coming out to stare while she tried attacking her sister in the lobby, thankfully we were the only ones in there at 7ish pm. I had to send my 12 yr old out to sit in the car by herself in a dark parking lot just to keep them apart. Mind you we went there because she was triggered by me saying no to going to McDonald's and she attacked her sister for the 3-4th time this day, this time being in the back seat of my car. 3rd meltdown/manic episode of the day! Finally they took her to a room in the back and took me into another room to find out what was going on. After about 45 min and lots of lectures about triggers and probably needing to separate my daughters long term, he decided that she needed to be admitted for stabilization. Told me he would put out a referral and I would hear something today, 2-12-24, well I did. They called me at 1:00 pm and told me she was to be discharged and we needed to set up a time for me to come and get her. I asked why, well the provider that saw her today said she's not exhibiting any behaviors and needs to go home. After going back and forth for about 3 hours I was threatened with DCS being called because I was unwilling to bring a dangerous child back into my home to potentially hurt herself and others around her. So guess what I did, I went to get my child against my will. And now my other daughter is locked in her room out of fear of what her sister is capable of. But yet she's not an eminent danger to anyone. This system is so screwed up. 10/10 will never return to mind 24/7. And to the woman at the front desk who was rude to my daughter when we were there to pick her up I hope you have the day you deserve lady!!!"
"Extremely unprofessional staff, especially with the overnight suicide watch. I was in crisis one night and decided to come here to talk to somebody or something of that nature. They took about an hour to finally get me checked in when they were completely empty, and at least 8 staff members just sitting and doing nothing. Once they ended up checking me in, they had me talk to someone, and that person ended up lying to the doctors there. They asked me if I was suicidal, and I said I was not, but they ended up telling the doctors I had planned to end my life that night (???). After that, I was taken into a restroom and told to strip so two of the staff could see scars on my body, and once I did, the first thing they said was "That's not as many as I was expecting." That was the most unprofessional and upsetting thing anyone could've heard in a moment like that. After that I was brought into a room and given two pills that I was given no information on. I tried to refuse the pills, but was ended up being forced to take them. I will never return to this place, and I would never recommend it to anybody."
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