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West View Family Medicine
8811 North 51st Avenue, Glendale, Arizona 85302
About the West View Family Medicine
West View Family Medicine is a trusted healthcare institution located at 8811 North 51st Avenue in Glendale, Arizona. As a family medicine practice, we provide comprehensive medical care for patients of all ages, from infants to seniors. Our dedicated team of doctors and health professionals are committed to providing personalized and compassionate care to help you and your family achieve optimal health and well-being. Whether you need a routine check-up, treatment for a chronic condition, or preventive care, West View Family Medicine is here to support you on your healthcare journey. Schedule an appointment with us today and experience the difference that quality family medicine can make in your life.
Photos of West View Family Medicine
8811 N 51st Ave #107, Glendale, AZ 85302, United States
Reviews of West View Family Medicine
"For three years, I've been a patient at this office, but unfortunately, my experience has been consistently disappointing. The office staff's demeanor is consistently rude and unprofessional. Adding to the frustration, they charge for missed appointments without prior notice, causing unexpected financial burdens. Their lack of responsiveness to the insurance company has led to complications with my FMLA payments, leaving me in a difficult position. Despite filing two quality of care complaints with my insurance company, the situation hasn't improved. The Avondale office's lack of professionalism and care is concerning. The front desk staff, in particular, lack the necessary empathy and professionalism required in healthcare. Their behavior has even prevented me from accessing care from my doctor, as their rudeness and disrespectful comments create unnecessary barriers. Recently, one staff member made a blatantly rude and disrespectful comment, exemplifying the toxic environment within the office. Overall, the lack of professionalism and care exhibited by the staff at this office has made it an unpleasant and unsuitable place for receiving healthcare services."
"Im finding a new provider this place has went completely down hill. Rude staff no return calls and apperently they do not know how to submit documents to insurance so you will owe money but nobody will answer phone.."
"Dr. Tran was blatantly rude the moment she entered the room, which was roughly 40 min after our scheduled time. My wife is a quiet introverted woman who will generally remain silent and agreeable in tense situations. She told my wife that her sinus infections were her own fault for keeping a cat, despite they started in her youth. On top of that, she told us to get rid of our cats because they're dangerous to her pregnancy- despite the fact that she doesn't handle their litter. When I asked her to reference a study I could educate myself on, she became defensive and said "she's not going to win this argument" refusing to cite any research. She then left the room for 10 minutes, had a nurse come in as ask me to leave so that she could speak to my wife privately, which I found very shady. She then questioned my wife, asking if i was a domestic abuser, because i questioned her twice in our interaction. This brought my wife to tears, and she was appalled by the indignation of the questioning. She wouldn't take no for an answer, and alleged that she was "only looking out for her". We're going to change our PCP ASAP, as this type of behavior is extraordinarily unprofessional. Seeing as Dr. Tran is also my PCP, although I hadn't had a chance to see her yet since we had just changed over to her. I will not be visiting a PCP who thinks I'm a DV abuser based off of one conversation she felt she "couldn't win". It was truly a disgusting experience."
"I’d just like to preface this by saying that I went so many years without health insurance and finally had the advantage to obtain health insurance and this was the primary care doctor that they assigned me to and I did check out the reviews before coming into my appointment and I didn’t know what to expect. After coming to the office and seeing my doctor Paul I can confidently say this is one of the best doctors offices that I have ever been to! they took the time to talk to me and help me through my injury and all of the other employees that I dealt with were very respectful ! Not sure why they have such a low rating because it really is a wonderful office, I highly recommend! :)"
"RUDE… I heard the ladies at the front desk complaining about how they just wanted to go home and were tired of working there looking lazy. First of all, that’s very unprofessional. Seems like you’re only working there to get paid. You don’t actually care about your patients and their well-being. You shouldn’t qualify to work in a place like this. Don’t rub off your laziness and bad attitude towards your patients. A doctors office should be a safe and trustworthy environment and your office is NOT giving that."
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